0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jan 09,2018
Jan 09,2018
3
people found
this helpful
this helpful
Attention all landlords..
Do you want?
Tenants who house an extra tenant
Tenants who house an illegal cat
Tenants who leave the property squalid, uninhabitable and with carpets covered in so much cat excrement they have to be lifted
A managing agent who ignores repeated requests to visit and sort out problems.
A managing agent who never sets foot in the property, even once.
A managing agent whose employee recommends unsuitable tenants and hides the fact he is brother to one
A managing agent who does not disclose a guarantor fails a reference checjk
A managing agent who ultimately refuses to take any responsibility.
Then Marsh and Parsons Earl's Court is the agent for you!
Do you want?
Tenants who house an extra tenant
Tenants who house an illegal cat
Tenants who leave the property squalid, uninhabitable and with carpets covered in so much cat excrement they have to be lifted
A managing agent who ignores repeated requests to visit and sort out problems.
A managing agent who never sets foot in the property, even once.
A managing agent whose employee recommends unsuitable tenants and hides the fact he is brother to one
A managing agent who does not disclose a guarantor fails a reference checjk
A managing agent who ultimately refuses to take any responsibility.
Then Marsh and Parsons Earl's Court is the agent for you!
Comment on agent fees
The agent did absolutely nothing in relation to this property and so did not provide the service it charged for, namely to provide a management service. I would happily pay the management fee had any service been provided. We paid 16% (+ VAT) of the rent and didn't get any service. The agent maintained that the fee is earned in the same way a premium for an insurance policy is – namely by way of providing protection should incidents arise. But incidents arose and nothing was done so using this analogy of insurance cover we didn't get anything for the premium paid i.e we didn't get any 'insurance cover'. 3. It is a clear issue of misrepresentation – namely that M&P holds itself out as providing a Comprehensive Management service – is paid for that service (16%) – it is then asked by its client to take action as part of the service being paid for but decides to do absolutely nothing and continues taking its money for apparently doing absolutely nothing.
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Latest Reviews
11th Jan 2021
reviewed by 'Ioannis'
25th Sep 2013
reviewed by 'RCW'
22nd Sep 2013
reviewed by 'Merv'
21st Sep 2013
reviewed by 'G'
20th Sep 2013
reviewed by 'J'
Opening Hours
Address
Marsh & Parsons
246 Old Brompton Road
London
Greater London
SW5 0DE
02035446011
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
No Properties
Jan 11,2021
Jan 11,2021
2
people found
this helpful
this helpful
Please avoid this agency at all costs. I had a terrible experience with them. I was shown a flat that I liked and intended to rent. I had verbally agreed with the agent on the terms of the agreement and the price. I was also ...
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Jan 09,2018
Jan 09,2018
3
people found
this helpful
this helpful
Attention all landlords..
Do you want?
Tenants who house an extra tenant
Tenants who house an illegal cat
Tenants who leave the property squalid, uninhabitable and with carpets covered in so much cat excrement they have to be lifted
A managing agent who ignores repeated ...
read full review
read full review
Comment on agent fees
The agent did absolutely nothing in relation to this property and so did not provide the service it charged for, namely to provide a management service. I would happily pay the management fee had any service been provided. We paid 16% (+ VAT) of the rent and didn't get any service. The agent maintained that the fee is earned in the same way a premium for an insurance policy is – namely by way of providing protection should incidents arise. But incidents arose and nothing was done so using this analogy of insurance cover we didn't get anything for the premium paid i.e we didn't get any 'insurance cover'. 3. It is a clear issue of misrepresentation – namely that M&P holds itself out as providing a Comprehensive Management service – is paid for that service (16%) – it is then asked by its client to take action as part of the service being paid for but decides to do absolutely nothing and continues taking its money for apparently doing absolutely nothing.
Was this helpful?
Yes
Yes
Sep 25,2013
Sep 25,2013
1
people found
this helpful
this helpful
The Agent set a good and fair price, backed by good evidence. This was in a more thorough way than competitors. The final offer was 97% of this so we accepted. The Agent got a good number of viewers through the door and capitalised on the ...
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Sep 22,2013
Sep 22,2013
1
people found
this helpful
this helpful
This is the third transaction I have had with Marsh & Parsons Earl's Court Branch. Last year, in 2012, I bought a buy-to-let property and this year another flat as well as selling a property -- all in the SW5 area. Mr. Barrett (Branch Manager), is extremely ...
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Sep 21,2013
Sep 21,2013
1
people found
this helpful
this helpful
The agent was fantastic and was persistent to get us the best deal. He was consistently good and did a fantastic job....
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Sep 20,2013
Sep 20,2013
1
people found
this helpful
this helpful
The staff were affable and attentive they knew the area well and were well informed. The sale of the flat was smooth largely due to their handling. I wouldn't hesitate to use them again....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
