“TERRIBLE SERVICE - AVOID - Instructed this company. My buyer ......”
1 Star Review
Jan 07,2018
By:
'Alex'
Jan 07,2018
Branch: Manchester, St Georges House, 56 Peter St
Services: Sales (as a Vendor)
Sold price: £167000
Would you recommend?: No
Postcode: TQ3
Branch: Manchester, St Georges House, 56 Peter St
Sales (as a Vendor)
Sold price: £167000
Postcode: TQ3
1
people found
this helpful
TERRIBLE SERVICE - AVOID - Instructed this company. My buyer was found by luck rather than any clever marketing (he was viewing property next door and saw ours was for sale). 3 months after sale was agreed, one of the search results complicated things due to a common issue that affects the region the property is in. Express showed complete incompetence in resolving the matter and failed to clearly explain what was actually going on. Eventually I asked for a manager to deal with my sale however I then received no further contact from them... Until 2 months later when they started asking for their fee. After completing the viewings myself, putting numerous hours into progressing my own sale (which completed after 6 months!) and express abandoning my sale, they offered £100 off their £3k fee due to lack of contact.
Do yourself a favour and use a local agent that will charge you less than these cowboys and give you a professional service
Comment on agent fees
Was misled on fees. Was told I would pay 1.5%+vat but after findig a buyer, they told me they had a minimum fee of £2,995+vat. My property was marketed at £175k so the minimum fee would have applied even if I secured full asking price.
1
people found
this helpful
Was this helpful?
Yes