“WORST SERVICE, UNPROFESSIONAL, STAY WELL CLEAR.The staff at the ......”
1 Star Review
Jan 05,2018
By:
'Tom'
Jan 05,2018
Branch: Leeds, 25 Lowtown
Services: Property Management
Would you recommend?: No
Postcode: LS28
Branch: Leeds, 25 Lowtown
Property Management
Postcode: LS28
0
people found
this helpful
WORST SERVICE, UNPROFESSIONAL, STAY WELL CLEAR.
The staff at the Bramley/Pudsey branch were fully managing my property, but I eventually had to move my property off them and give it to a proper Agent to manage.
The staff are incompetent (particularly 'Stacey R'), they often wont reply to emails or queries, they lose essential documentation, and the management takes no accountability. My property was left in a poor state and its really disappointing after paying for a fully managed service.
The cherry on the top - The Branch Manager 'Michael D' sent me an email to tell my that the rusty swing that the tenants had dumped in the back garden would "be seen as an additional feature which adds value", what a total clown. I requested compensation to fix this and other issues, which was declined.
TOTAL WASTE OF TIME.
Comment on agent fees
Poor value for money
0
people found
this helpful
Was this helpful?
Yes