shefflets
Sheffield, S11
4/5, 30 reviews
67% recommended
100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
68% lettings fee satisfaction



Property Features

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“Unhappy Landlord - As a Landlord i believe it is ......”

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Dec 24,2017
Minithumbdown
By: 'Peter'
Dec 24,2017
7 people found
this helpful
Unhappy Landlord - As a Landlord i believe it is important to provide my tenants with a good service - honest and reliable. Shefflets have incompetent staff and very poor customer service skills. They have hidden costs both for tenants and Landlords. Avoid at all costs
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Opening Hours
Address

shefflets
953 Ecclesall Road
Sheffield
South Yorkshire
S11 8TN
0114 321 7777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £205,000 £205,000
Lettings 90% 68% £425 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 2 8 8 3 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“I have been Shefflets tenant for 1 year and h......”

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May 31,2023
Minithumbdown
By: 'Denisa'
May 31,2023
1 people found
this helpful
I have been Shefflets tenant for 1 year and half. I am very disappointed with their service they mugged of with the deposit money. For 1 toilet roll, toilet brush, kitchen roll, fridge magnet and a little bit of mold in the corner of the kitchen they ...
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Was this helpful? Yes
By: Lynsey Gaskell
May 31, 2023
View all comments (1)
Hi Denisa, I am sorry you feel this way, but we have communicated with you throughout the checkout process. Obviously you do not agree with the checkout and that is why your deposit is held in a government back scheme to protect you. As you know an independent arbitrator will decide the outcome and will look at all the evidence. I believe up until move out you have found our service to a very high standard and we accommodated your need to extend your contract, wrote you a personal landlord let ...

“Utter farce of a company. As many others have......”

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Mar 30,2023
Minithumbdown
By: 'ZhaoYun'
Mar 30,2023
0 people found
this helpful
Utter farce of a company. As many others have said, kept money from deposit for absolutely no reason. Worst scam in sheffield. AVOID...
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By: Lynsey Gaskell
Mar 30, 2023
View all comments (1)
Good Afternoon, I am sorry you feel this way, we are obviously disappointed you felt the need to leave us a 1 star review. As you know the issue on your checkout was cleanliness related. You did not agree with the checkout issues reported and this is why your deposit was held in a government back scheme to protect you. As you know an independent arbitrator from the Deposit scheme decides the outcome and after looking at all the evidence supplied found in our favour? We have communicated at eve ...

“Avoid if possible....”

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Oct 13,2021
Minithumbdown
By: 'SheffTenant'
Oct 13,2021
1 people found
this helpful
Shefflets are probably the worst landlord/letting agent I have used in Sheffield. They keep part of your deposit, as others have mentioned, for a "dirty" property. This is despite me leaving the property in a cleaner state than when I moved in! Just typical, ...
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“Excellent...”

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Aug 27,2021
Minithumbup
Olivia
By: 'Mike'
Aug 27,2021
0 people found
this helpful
Absolutely superb work from Olivia, Lynsey, Jess and the team at Shefflets and Sales helping us sell our property. Nothing considered too much trouble, very professional throughout and far better priced than the “big” agents out there. Highly recom...
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“Shefflets Review...”

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Feb 18,2021
Minithumbup
John
By: 'Mark B'
Feb 18,2021
0 people found
this helpful
I have been a tenant with Shefflets for many years now. The staff are so friendly, supportive and helpful. Any issues are dealt with immediately and resolved in a very short space of time. I would also like to say thank you to Avondale Electrical ...
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“I found Shefflets very friendly...”

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Nov 20,2020
Minithumbup
By: 'Colin'
Nov 20,2020
0 people found
this helpful
I found Shefflets very friendly and always there to help when you needed them, without being intrusive. Helped with making my time in Sheffield a happy one...
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“Very professional...”

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Jul 09,2020
Minithumbdown
Lynsey
By: 'Art'
Jul 09,2020
0 people found
this helpful
One of the most professional estate agents I have dealt with. They respond to emails and follow take appropriate action when needed. Over all good experience....
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“Shefflets are ok but landlord of 66 Reney Ave......”

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Jun 24,2019
Minithumbdown
By: 'S'
Jun 24,2019
0 people found
this helpful
Shefflets are ok but landlord of 66 Reney Avenue Sheffield S8 7FP is not to be trusted. Deposit scheme is a total con! Despite leaving the property clean and tidy (definitely cleaner than when i moved in!)almost my entire deposit kept back for totally bogus ...
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“The Best In Town...”

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Jun 11,2019
Minithumbup
By: 'Richard'
Jun 11,2019
0 people found
this helpful
We have worked with Shefflets for 4 years now. Their service is attentive and efficient at all times. They have a great understanding of the local market and price for the services sensibly. I recommend them without hesitation...
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Comment on agent fees
Good
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“Very efficient...”

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Jun 04,2019
Minithumbup
Olivia
By: 'Carolyn'
Jun 04,2019
0 people found
this helpful
Olivia at Shefflets was so helpful Everything went smoothly and was dealt with efficiently I will certainly be using their services again...
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Comment on agent fees
The fees are reasonable
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“Great communication regarding boiler replacement...”

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Mar 01,2019
Minithumbup
Olivia
By: 'Danika'
Mar 01,2019
0 people found
this helpful
Just wanted to say thank you very much to Olivia for helping us getting our boiler sorted so promptly (despite the difficulties we had around communication with the landlord). We really appreciate the extra effort you put in and are pleased with the service we ...
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“Brilliant Service...”

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Feb 12,2019
Minithumbup
By: 'Adam'
Feb 12,2019
0 people found
this helpful
Thanks for all your help with selling our property it was a pleasure to deal with you and after dealing with other real estate agents it is clear that Shefflets offer a stand out service we will definitely be recommending you to everyone we know....
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“1 star is 1 too many...”

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Dec 20,2018
Minithumbdown
By: 'How'
Dec 20,2018
3 people found
this helpful
For a start there were hidden fees. It ended up being double what it should have been, and quadruple of what other properties with different lettings agents are. They also force a guarantor upon you for a fee when you earn more than them in ...
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Comment on agent fees
I can buy a car with the amount of money the fees were, and when I questioned them, I was threatened to sign a contract I have never seen since.
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“Support, understanding, confidence and tenacity....”

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Oct 25,2018
Minithumbup
By: 'TDK'
Oct 25,2018
0 people found
this helpful
Olivia Carr and Diane Evans...THANK YOU. I have lived in the USA for ten plus years and decided to sell my UK home this past year. To go through this process when you are available is difficult but to do it from across the ...
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Comment on agent fees
V. Good and fair.
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“Peace of mind...”

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Sep 05,2018
Minithumbup
By: 'BarrieD'
Sep 05,2018
0 people found
this helpful
We were recommended Shefflets by a friend and we are both extremely happy with the quality of service. They look after both our houses very well and communication is always good. If you want peace of mind, go with Shefflets....
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Comment on agent fees
The fees seem reasonable and represent value for money.
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“5*...”

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Sep 04,2018
Minithumbup
Olivia
By: 'Emily'
Sep 04,2018
1 people found
this helpful
Olivia Carr and other staff members are/have been extremely helpful, friendly and patient with me in the past. Never had any problems with there service and would highly recommend!! Keep up the good work guys!!!!!!...
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Comment on agent fees
Good
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“We've used Sheff-let's for over ten years and found them ......”

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Jan 16,2018
Minithumbup
Simon
By: 'DC'
Jan 16,2018
0 people found
this helpful
We've used Sheff-let's for over ten years and found them better then EVERY other agent. I would recommend them in a heart beat...
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“Shefflets have been great managing my properties. Great communication combiened ......”

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Jan 08,2018
Minithumbup
By: 'Happy'
Jan 08,2018
2 people found
this helpful
Shefflets have been great managing my properties. Great communication combiened with a common sense approach. I will recommend to friends...
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Comment on agent fees
Fees are more than fair and also offer a price match
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“Brilliant and friendly staff made my move easy and stress ......”

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Jan 07,2018
Minithumbup
By: 'TenantO'
Jan 07,2018
1 people found
this helpful
Brilliant and friendly staff made my move easy and stress free! I would definitely recommend Shefflets to anyone and will be sure to rent with them again....
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“A great friendly team and the service is faultless! We ......”

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Jan 07,2018
Minithumbup
By: 'Toni'
Jan 07,2018
1 people found
this helpful
A great friendly team and the service is faultless! We have used Sheff Let's for 10 years + both as a landlord and more recently to sell a few properties. I really can't recommend them enough!...
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“We have used Shefflets over the past 18 months to find ......”

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Jan 07,2018
Minithumbdown
Lynsey
By: 'Paul'
Jan 07,2018
1 people found
this helpful
We have used Shefflets over the past 18 months to find us new tenants for our 3 properties & have been highly delighted with the quality of both the staff we have dealt with & the tenants they have secured for us. Everything has always been extremely professional & we ...
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Comment on agent fees
The fees involved are extremely competitive when compared with the general marketplace.
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“I am very surprised to see anything less than a 5 ......”

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Jan 06,2018
Minithumbup
Jay
By: 'Hodge263'
Jan 06,2018
1 people found
this helpful
I am very surprised to see anything less than a 5 star review for this company. Throughout my tenancy I have received fantastic customer service and any issues I have encountered have been dealt with swiftly and efficiently. Every member of staff that I have spoken ...
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Comment on agent fees
Very reasonable
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“Excellent customer service - very competent staff & answer queries quickly & ......”

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Jan 06,2018
Minithumbup
By: 'Tenant'
Jan 06,2018
1 people found
this helpful
Excellent customer service - very competent staff & answer queries quickly & efficiently ! A friendly service with a smile . Would highly recommend to anyone...
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“SheffLets is an outstanding agency that supported us throughout our ......”

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Jan 06,2018
Minithumbup
Lynsey
By: 'FirstTimeLetting'
Jan 06,2018
1 people found
this helpful
SheffLets is an outstanding agency that supported us throughout our introduction to letting. This was our first time we have let a Property and have found the experience to be excellent. Whenever anything breaks we have an app to make requests and it's so simple ...
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Comment on agent fees
Very good and fair they are also better than the local agents.
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“Unhappy Landlord - As a Landlord i believe it is ......”

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Dec 24,2017
Minithumbdown
By: 'Peter'
Dec 24,2017
7 people found
this helpful
Unhappy Landlord - As a Landlord i believe it is important to provide my tenants with a good service - honest and reliable. Shefflets have incompetent staff and very poor customer service skills. They have hidden costs both for tenants and Landlords. Avoid at all ...
read full review
Was this helpful? Yes

“We have two houses with Shefflets and we are extremely ......”

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Oct 19,2017
Minithumbup
By: 'BarrieD'
Oct 19,2017
2 people found
this helpful
We have two houses with Shefflets and we are extremely pleased with the service. Total peace of mind . We would definitely recommend....
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Comment on agent fees
Fees seem about average and certainly worth it.
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“I would not recommend this estate agent to any new ......”

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Oct 10,2017
Minithumbdown
By: 'Smartcookie.'
Oct 10,2017
6 people found
this helpful
I would not recommend this estate agent to any new tenants and I am completely shocked and appalled at the way I have been treated. I have never encountered a company with such little people skills. There has been absolutely no communication whatsoever with regards ...
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Comment on agent fees
Fees are not necessarily unreasonable but the service is shocking.
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“I have had a great experience with shefflets, the fees ......”

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Jul 24,2017
Minithumbup
By: 'Alex'
Jul 24,2017
2 people found
this helpful
I have had a great experience with shefflets, the fees have been very reasonable in comparison to blundells which was a nice surprise. When dealing with the various members of staff they were polite and seemed very knowledgeable, I personally have spoken the most with ...
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Comment on agent fees
The fees were reasonable substantially cheaper than blundells who i have dealt with previously.
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“As with the previous comment, communication has been an absolute ......”

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Jul 17,2017
Minithumbdown
By: 'Very'
Jul 17,2017
8 people found
this helpful
As with the previous comment, communication has been an absolute joke with this Letting Agent. A typical letting agent looking after their landlord's and their own interests with absolutely no regard for the well-being for the tenants living at their property. We initially signed a 6 ...
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Comment on agent fees
Their fee's are absolutely extortionate. The property rent was advertised as £800/month down from £850, so it had clearly been over valued as the previous tenant also only paid £800. The property was an absolute state when we moved in. It has been cleaned, but had absolutely NOT been professionally cleaned as we were assured it would be. Our deposit was £950, I asked why. "Its always a months rent plus £150", I asked what the extra was for. "That's just what it is..." £40 inventory fee they could have done themselves, but charge it to you, even though the property was unfurnished except for a kitchen, washing machine and cooker. Further to all this we were asked to pay a substantial fee per person just for applying to live at the property, whether we passed the check or not. As I understand this is a fee that is optional and entirely at a letting agents discretion to charge you. Other agents I have dealt with charge a nominal amount for the initial checks and then extra should the check prove successful.
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“Fantastic, honest service from the very first meeting. Property to ......”

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Jan 24,2015
Minithumbup
Lynsey
By: 'Happy'
Jan 24,2015
2 people found
this helpful
Fantastic, honest service from the very first meeting. Property to professional tenant very quickly at an increased rent from my last agent. Couldn't recommend them highly enough A+...
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Comment on agent fees
Cheaper than many of the big corporates for a much better service
Was this helpful? Yes
By: simon
Jan 26, 2015
View all comments (1)
Thanks for your comments, really pleased you are happy with the service! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by shefflets, Sheffield S11 8TN



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