Chase Buchanan
Twickenham Sales, Twickenham, TW1
4.9/5, 88 reviews
98% recommended
98% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

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“*They were the vendor's agent on our last property purchase. ......”

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Dec 21,2017
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By: 'Unhappy'
Dec 21,2017
0 people found
this helpful
*They were the vendor's agent on our last property purchase. He effectively lied to us about the length of lease remaining on the property, then proceeded to pressure us to reach an agreement when this information finally came to light, very late in the sale. This behaviour ultimately left us thousands of pounds out of pocket. I am yet to research the law in this area, but it seemed to me that, legally speaking, this behaviour was sailing very close to the wind.

In addition, his manager *8 showed no interest in resolving this delicate situation amicably.
Comment on agent fees
N/A
Was this helpful? Yes
By: Nick Simpson
Jan 08, 2018
I am sorry to hear of the issues you have recently experienced. As a company we always strive to give the best customer service as possible. I would like the opportunity to discuss this further with you. Please contact me directly on 020 8744 0101 or [email protected]

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Opening Hours
Address

Chase Buchanan
4 York Street
Twickenham
Middlesex
TW1 3LD
020 8744 0101

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £42,000 £20,800,000
Lettings 100% 88% £1,100 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 5 0 44 0 28 2 5 0
Areas covered
  • TW1
  • TW2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

“Great job done by Lorenc ! He was extremely h......”

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Feb 09,2024
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Laurenc
By: 'Maya'
Feb 09,2024
0 people found
this helpful
Great job done by Lorenc ! He was extremely helpful and supportive finding my lovely home . Strongly recommended agent ! Thank you Lorenc !...
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“Lorenc Denizi and the team at the Twickenham ......”

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Jul 10,2023
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Nathan
By: 'Niamh McDonnell'
Jul 10,2023
2 people found
this helpful
Lorenc Denizi and the team at the Twickenham office have been very efficient and professional in finding a new tenant for my flat. It's been a pleasure dealing with them over the past 6 years....
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By: Chase Buchanan
Jul 29, 2023
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Hi Niamh, Thank you for your 5* review for Lorenc and the team. We are delighted that you have found them so professional and efficient over the years and really appreciate your comments. Kind regards, Chase Buchanan ...

“Nathan Nartey was extremely helpful and suppo......”

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Jul 05,2023
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Nathan
By: 'Precious'
Jul 05,2023
1 people found
this helpful
Nathan Nartey was extremely helpful and supportive with me getting my prefare property. I highly recommend this agency as Nathan has showed good Lettings skills. The communication was excellent and they made working with my preference so easy that I didn't feel the struggles of ...
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By: Chase Buchanan
Jul 29, 2023
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Many thanks for your 5* review, we are very pleased to hear that you found Nathan so helpful and supportive and really appreciate your comments. Kind regards, Chase Buchanan ...

“Big thank you to Twickenham Team, specially t......”

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May 10,2023
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Catherine
By: 'SANDRA CHOW'
May 10,2023
1 people found
this helpful
Big thank you to Twickenham Team, specially to Catherine who support us throughout the process! She's been very hopeful, professional and friendly, We are all happy with her service and also supporting team, Steve, for his regular follow ups. THANK YOU!...
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By: Chase Buchanan
May 10, 2023
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Hi Sandra, Thank you for your 5* review for Catherine and Steve, we are delighted to hear that you found them so professional and helpful. Best wishes, Chase Buchanan ...

“Would thoroughly recommend...”

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Apr 25,2023
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Steve
By: 'M. Taylor'
Apr 25,2023
1 people found
this helpful
Used Chase Buchanan to sell our flat and would thoroughly recommend. Totally professional throughout, they gave us invaluable advice and support and kept the sale on track. Special mention to Steve who went above and beyond. Thank you!...
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By: Chase Buchanan
Apr 25, 2023
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Many thanks for your review, we are delighted that you found the service and support so professional and for the special mention for Steve. We really appreciate your recommendation. Best wishes, Chase Buchanan ...

“Excellent Service...”

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Dec 16,2022
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Candace
By: 'Tim'
Dec 16,2022
1 people found
this helpful
Candace did a great job securing our asking price in only a couple of weeks of our flat being on the market. Would work with her again. 👍...
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By: Chase Buchanan
Dec 16, 2022
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Hi Tim, Thank you for your 5* review for Candace, we really appreciate your comments and recommendation. Kind regards, Chase Buchanan ...

“We are very happy with all the service we got......”

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Dec 13,2022
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Candace
By: 'Ali'
Dec 13,2022
1 people found
this helpful
We are very happy with all the service we got from Chase Buchanan Twickenham. Huge thanks to Candace, who dealt with us from initial viewings until completion - she has been very helpful with all of our questions, even after the completion....
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By: Chase Buchanan
Dec 14, 2022
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Many thanks for your 5* review Ali, We really appreciate your comments and are delighted that you found Candace so helpful. Kind regards, Chase Buchanan ...

“We had a great experience buying our first pr......”

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Dec 13,2022
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Candace
By: 'Antoine'
Dec 13,2022
1 people found
this helpful
We had a great experience buying our first property with Candace from Chase Buchanan. They were flexible with the viewings whenever we wanted to check the house again, the entire process was very smooth and fast and we were really happy with the communication overall. ...
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By: Chase Buchanan
Dec 14, 2022
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Hi Antoine, Thank you for your lovely comments for Candace, we are delighted that you were pleased with the service and really appreciate your comments. Best wishes, Chase Buchanan ...

“Great Team!...”

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Dec 12,2022
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Catherine
By: 'David G'
Dec 12,2022
1 people found
this helpful
Thanks to Catherine at Chase Buchanan York Street for her friendly and professional help during the purchase of our lovely new home. Can’t recommend this team enough....
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By: Chase Buchanan
Dec 12, 2022
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Hi David, Thanks for your kind words and 5* review, we really appreciate your comments and hope you are enjoying your new home. Kind regards, Chase Buchanan ...

“Chase Buchanan in Twickenham are a great bran......”

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Dec 12,2022
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Catherine
By: 'Josephine'
Dec 12,2022
1 people found
this helpful
Chase Buchanan in Twickenham are a great branch. As a team they are very supportive of each other and all of them seem to be very well informed about all their clients. Catherine Tappin in particular was a 'life saver'. She held my hand through ...
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By: Chase Buchanan
Dec 12, 2022
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Hi Josephine, Many thanks for your lovely comments for Catherine and the Twickenham team. We are delighted that you found the service so supportive and well informed. We really appreciate your review. Best wishes, Chase Buchanan ...

“Super Agent in SW London...”

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Dec 11,2022
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Candace
By: 'James'
Dec 11,2022
1 people found
this helpful
I've dealt with Case Buchanan for a few years now and couldn't recommend them enough. Candace Cherry keeps me posted on properties that come onto the market and her customer service skills and attention to detail is superb. Great experience!...
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By: Chase Buchanan
Dec 12, 2022
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Many thanks for your comments James, we really appreciate your review. Kind regards, Chase Buchanan ...

“Catherine Tappin handled the recent sale of m......”

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Dec 11,2022
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Catherine
By: 'John'
Dec 11,2022
1 people found
this helpful
Catherine Tappin handled the recent sale of my flat. Catherine was always a pleasure to deal with, was calm and pragmatic and made sure that the process was as stress-free as possible. Thanks also to Steve Chubb who helped push the process along....
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By: Chase Buchanan
Dec 12, 2022
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Hi John, Thank you for your 5* review for Catherine & Steve, we are very pleased that you were happy with the service and really appreciate your comments. Kind regards, Chase Buchanan ...

“We are happy with our smooth house purchase. ......”

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Dec 08,2022
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Catherine
By: 'Anh'
Dec 08,2022
1 people found
this helpful
We are happy with our smooth house purchase. Catherine Tappin in Twickenham brand was extremely helpful and professional. The communication was straightforward and up to date. We knew what is going on and what we are waiting for on every stage. Once again, thank Catherine ...
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By: Chase Buchanan
Dec 08, 2022
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Hi Anh, Many thanks for your lovely comments for Catherine, we are very pleased to hear that you found her so helpful and professional and hope you are enjoying your new home. Best wishes, Chase Buchanan ...

“Ms Catherine Tappin...”

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Dec 08,2022
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Catherine
By: 'Natalia Martini Martini'
Dec 08,2022
1 people found
this helpful
Ms Catherine Tappin has been very helpful throughout the process. Fantastic! Thank you Very professional with a special touch for dealing with stressful situations. She...
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By: Chase Buchanan
Dec 08, 2022
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Hi Natalia, Many thanks for your comments for Catherine, we are delighted that you found her so helpful and really appreciate your review. Kind regards, Chase Buchanan ...

“Twickenham Flat Sale...”

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Dec 08,2022
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Catherine
By: 'SR'
Dec 08,2022
1 people found
this helpful
The sale of my property was particularly difficult - it fell through completely at one stage, and my onward purchase was put at risk. However, Chase reacted incredibly quickly and had the property back on the market and a new offer agreed within a couple ...
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By: Chase Buchanan
Dec 08, 2022
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Many thanks for your lovely comments for Catherine and the team. We are delighted that you found the service efficient and helpful and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Catherine was incredibly helpful in the purch......”

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Dec 06,2022
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Catherine
By: 'Anon'
Dec 06,2022
1 people found
this helpful
Catherine was incredibly helpful in the purchase of our property and was excellent in liaising between us, the vendors and conveyancers. As a result, we were able to exchange and complete within our requested timeframes and she managed the process smoothly from start to finish. ...
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By: Chase Buchanan
Dec 07, 2022
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Many thanks for your lovely comments about Catherine, we are delighted that you found her so efficient and friendly and really appreciate your recommendation. Best wishes, Chase Buchanan ...

“I found the Chase Buchanan Twickenham service......”

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Sep 09,2022
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Ethan
By: 'Dan'
Sep 09,2022
1 people found
this helpful
I found the Chase Buchanan Twickenham service to be excellent. Fully recommended them. Ethan is a very polite friendly voice giving us all the information we asked and when ready happy to use CB & Ethan to complete our purchase....
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By: Chase Buchanan
Sep 23, 2022
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Many thanks for your 5* review and comments Dan. ...

“Miracle Worker!...”

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Sep 05,2022
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Catherine
By: 'Katy'
Sep 05,2022
1 people found
this helpful
Catherine gave us a very personal service going above and beyond to secure us a new home. She worked hard to communicate the challenges we faced clearly and kept the process going through thick and thin! We are so grateful she drove the sale over ...
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By: Chase Buchanan
Sep 23, 2022
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Dear Katy, Many thanks for your 5* review and comments for Catherine, we are delighted that you found her service so helpful and personal and hope you are enjoying your new home. Best wishes, Chase Buchanan ...

“We recently bought and sold properties with C......”

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Jul 19,2022
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Catherine
By: 'Alexis'
Jul 19,2022
1 people found
this helpful
We recently bought and sold properties with Chase Buchanan, having bought our previous property with them 8 years ago. On both occasions all agents were helpful, efficient, friendly and made the process as smooth as possible. All my communications were responded to very promptly and they ...
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By: Chase Buchanan
Aug 03, 2022
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Dear Alexis, Thank you for your lovely review for our Twickenham, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“Committed, responsive and went the extra mile......”

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Jun 24,2022
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Myles
By: 'Neville'
Jun 24,2022
1 people found
this helpful
Committed, responsive and went the extra mile to get our sale and purchase over the line. They kept us up to date throughout the process and were really easy to deal with....
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By: Chase Buchanan
Jul 18, 2022
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Thank you Neville, we really appreciate your comments and 5* review. ...

“Review...”

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Jun 23,2022
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Catherine
By: 'jel'
Jun 23,2022
1 people found
this helpful
It has been a pleasant experience to have the sale of my property in the expert hands of Chase Buchanan....
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By: Chase Buchanan
Jul 18, 2022
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Many thanks for your 5* review and comments. ...

“Excellent review...”

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Jun 23,2022
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Catherine
By: 'J'
Jun 23,2022
1 people found
this helpful
It has been a pleasant experience to have the sale of my property in the expert hands of Chase Buchanan....
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By: Chase Buchanan
Jul 18, 2022
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Many thanks for your comments and 5* review. ...

“Outstanding and helpful...”

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Dec 22,2021
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Catherine
By: 'DS'
Dec 22,2021
1 people found
this helpful
Prior to our house hunt, the Chase Buchanan Twickenham team were outstanding from the start. They supplied us with a variety of possibilities, some of which were outside of our specifications, which opened our eyes. We would not have been able to purchase our home ...
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By: Chase Buchanan
Jan 04, 2022
View all comments (1)
Many thanks for your 5* review and comments. We are delighted that you found Catherine & Myles so helpful in your search for a new home. Kind regards, Chase Buchanan ...

“Outstanding and helpful...”

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Dec 22,2021
Minithumbup
Catherine
By: 'DS'
Dec 22,2021
1 people found
this helpful
Prior to our house hunt, the Chase Buchanan Twickenham team were outstanding from the start. They supplied us with a variety of possibilities, some of which were outside of our specifications, which opened our eyes. We would not have been able to purchase our home ...
read full review
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“Making it easy!...”

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Nov 23,2021
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Catherine
By: 'Jack'
Nov 23,2021
1 people found
this helpful
Catherine was great at managing the sales process from start to finish. There was never any doubt during any stage in the sale! I will be recommending Catherine and her team to anyone in my area....
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By: Chase Buchanan
Nov 26, 2021
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Hi Jack, Many thanks for your comments for Catherine, we are very pleased that she managed your purchase so well and really appreciate your recommendation. Best wishes, Chase Buchanan ...

“Very professional services, excellent and sup......”

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Sep 29,2021
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By: 'Goran'
Sep 29,2021
1 people found
this helpful
Very professional services, excellent and supportive staff. Always kind and informative with every inquiry raised with them. We highly recommend the service by the Twickenham sales team....
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By: Chase Buchanan
Oct 29, 2021
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Dear Goran, Thank you very much for your review, we are delighted that you found the team so informative and supportive. Kind regards, Chase Buchanan ...

“Everyone at Chase Buchanon have been so profe......”

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Sep 24,2021
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Catherine
By: 'Harriet'
Sep 24,2021
1 people found
this helpful
Everyone at Chase Buchanon have been so professional, friendly and helpful. They talked me through every step of selling my flat and we’re always at the end of the phone if I had any questions. They were very efficient and I cannot recommend them ...
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By: Chase Buchanan
Sep 27, 2021
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Dear Harriet, Many thanks for your review, we are pleased that you were impressed with the service received and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Nick, Myles and Catherine did a great job in ......”

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Sep 24,2021
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Catherine
By: 'Ed Griffiths'
Sep 24,2021
1 people found
this helpful
Nick, Myles and Catherine did a great job in getting the property sold with a very quick turnaround. Highly recommend the whole team....
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By: Chase Buchanan
Sep 27, 2021
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Dear Ed, Thank you very much for your 5 star review, we are delighted that you were impressed with the service and really appreciate your comments. Kind regards, Chase Buchanan ...

“Lovely team to deal with - enthusiastic, help......”

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Sep 19,2021
Minithumbup
Catherine
By: 'Gordon Rankin'
Sep 19,2021
1 people found
this helpful
Lovely team to deal with - enthusiastic, helpful and professional. They managed to sell our house in 2 days, and even offered to help us find a rental....
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By: Chase Buchanan
Sep 21, 2021
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Thank you Gordon, We really appreciate your comments and we are delighted to hear that you found the team so helpful and professional. Warm regards, Chase Buchanan ...

“Thank you...”

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Jul 27,2021
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Myles
By: 'Leanne'
Jul 27,2021
0 people found
this helpful
A big thank you to Myles and his great team who have just sold my mum's retirement flat. A great achievement in these Covid times when many potential buyers were shielding. A very efficient and professional service. Thanks...
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By: Chase Buchanan
Jul 27, 2021
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Dear Leanne, Thank you very much for your lovely comments about Myles, we are delighted that you found him so efficient and professional and really appreciate your review. Kind regards, Chase Buchanan ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 8:58 AM 21/06/2018 by Fiona Oakley

Awards won by Chase Buchanan, Twickenham TW1 3LD



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