0% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Dec 13,2017
Dec 13,2017
2
people found
this helpful
this helpful
Do not ever use Messila Residential. They are all extremely rude and unhelpful, except Roxanne.
My daughter who lives underneath one of their tenants (and rents her place from another company) called their office to speak to Caroline who supposedly takes care of the apartments at Basildon court. She was told that Caroline was at lunch and would call her back. The problem was that there was a huge water leak in the apartment of the tenant above my daughter and the tenant was away! The leak came from above that tenant! The reason for my daughters call was to ask Caroline to phone their tenant to let him know about the leak from above his flat so that he could go and mop the water up so that it would not ruin my daughters flat also! When Caroline did not call back my daughter called again and asked to speak to the manager Mr.Ayad Kasanji. He told my daughter not to call there all the time and that he has told Caroline not to answer her calls! The fact is that she has NEVER called there before that day! When she said there is a serious water leak in their tenants apartment which is causing water leaking into HER apartment he shouted at her to go and clean it up herself or pay for someone else to do it. He then continued to be rude and extremely unhelpful. Forget this company!
My daughter who lives underneath one of their tenants (and rents her place from another company) called their office to speak to Caroline who supposedly takes care of the apartments at Basildon court. She was told that Caroline was at lunch and would call her back. The problem was that there was a huge water leak in the apartment of the tenant above my daughter and the tenant was away! The leak came from above that tenant! The reason for my daughters call was to ask Caroline to phone their tenant to let him know about the leak from above his flat so that he could go and mop the water up so that it would not ruin my daughters flat also! When Caroline did not call back my daughter called again and asked to speak to the manager Mr.Ayad Kasanji. He told my daughter not to call there all the time and that he has told Caroline not to answer her calls! The fact is that she has NEVER called there before that day! When she said there is a serious water leak in their tenants apartment which is causing water leaking into HER apartment he shouted at her to go and clean it up herself or pay for someone else to do it. He then continued to be rude and extremely unhelpful. Forget this company!
Comment on agent fees
Don't know
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Opening Hours
Address
Messila Residential
65 Weymouth Street
Marylebone,London
Greater London
W1G 8NU
020 7935 1989
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Dec 13,2017
Dec 13,2017
2
people found
this helpful
this helpful
Do not ever use Messila Residential. They are all extremely rude and unhelpful, except Roxanne.
My daughter who lives underneath one of their tenants (and rents her place from another company) called their office to speak to Caroline who supposedly takes care of the apartments ...
read full review
read full review
Comment on agent fees
Don't know
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
