We chose to use Andrews because they seemed to refreshing, less pushy approach, and the company values really spoke to us.
Up until the sale of our property, everything was efficient, contact was frequent and worthwhile, however, once the sale went through, there was a change of branch manager and we felt a little hung out to dry. We were informed about this change by letter, which was a big disappointment having been dealing in person, by phone, email and even hand delivered notes and documents prior to that.
We can\'t really complain about the actual service provided, the house sold and everyone did their jobs, but the personal experience we had enjoyed had gone completely.
In the Battersea area, we would certainly still recommend Andrews, as we feel they offer a better service, not the usual pushy estate agents types at all, and again the companies\' charity work really speaks volumes of company ethics.