Robert Luff & Co
Worthing, BN11
4.4/5, 59 reviews
81% recommended
90% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction



Property Features


“What an absolute star! Emma is such a lovely, cheerful ......”

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Dec 11,2017
Minithumbup
Emma
By: 'CharlieT'
Dec 11,2017
3 people found
this helpful
What an absolute star!
Emma is such a lovely, cheerful and helpful person to deal with. We dealt with her in obtaining the most gorgeous house which we didn't expect to get. If it hadn't been for her input and assistance, it could so easily have been someone else's.
A credit to the Lettings Team.
Thanks :)
Comment on agent fees
Good
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Opening Hours
Address

Robert Luff & Co
30 Guildbourne Centre
Worthing
West Sussex
BN11 1LZ
01903 331247

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £69,000 £790,000
Lettings 100% 96% £550 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 2 10 1 18 2 6 2 1 4
Areas covered
  • BN11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Susan Lee was my Sales Progression Manager........”

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Apr 05,2022
Minithumbdown
Susan
By: 'Helen Godfrey'
Apr 05,2022
0 people found
this helpful
Susan Lee was my Sales Progression Manager.. That girl is on fire!!!! She ‘held my hand’ from start to finish, I felt so at ease with Sue helping me and talking me through the sale, better than any Solicitor!!! A special thank you to Lynn ...
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“Lauren at Robert Luff is great to deal with -......”

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Mar 12,2021
Minithumbup
Lauren
By: 'Tom'
Mar 12,2021
0 people found
this helpful
Lauren at Robert Luff is great to deal with - very prompt with her replies & she's always willing to lend a helping hand....
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“Excellent service through the tough times. K......”

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Jan 28,2021
Minithumbup
Robert
By: 'Mr Williams'
Jan 28,2021
0 people found
this helpful
Excellent service through the tough times. Kelly in the Worthing branch went the extra mile to get all necessary paperwork done on our rental property. She answered all emails in a prompt professional manner, with all questions answered. Thank you Robert Luff & Co. Herne Road, ...
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“Poor handling of property sale. Totally let d......”

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Jan 20,2021
Minithumbdown
Robert
By: 'J'
Jan 20,2021
1 people found
this helpful
Poor handling of property sale. Totally let down by this company on a personal sale by one of the owners. Why say it is empty hurry us along on quick sale and waste time. We run a business and our time and energy is as ...
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“Thoroughly professional service...”

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Jun 22,2020
Minithumbup
Luke
By: 'Louise'
Jun 22,2020
0 people found
this helpful
From the moment we walked in to their Guildbourne branch we were given a first class service. My daughter was a first time buyer and Luke Mills guided her through the whole experience in a very professional manner, answering any queries quickly and always being ...
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“Would highly recommend Robert Luff, Worthing.......”

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Nov 18,2019
Minithumbup
Richard
By: 'Lucy'
Nov 18,2019
0 people found
this helpful
Would highly recommend Robert Luff, Worthing. We received excellent service throughout what turned out to be a lengthy and stressful process. The selling team got us a great price, twice, on our home and Richard went above and beyond with help and advice to get ...
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“Great service from Robert Luff...”

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Oct 23,2019
Minithumbup
Richard
By: 'Kim'
Oct 23,2019
0 people found
this helpful
Richard at Robert Luff provided exceptional service when I was buying a house through his agency. He acted as liaison between all parties and in my opinion he drove the process, keeping all informed and ensuring communication to ensure a smooth sales process. He was ...
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“Very professional friendly and helpful compan......”

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Sep 26,2019
Minithumbup
By: 'Matt'
Sep 26,2019
0 people found
this helpful
Very professional friendly and helpful company helping in a very stressful time buying a property and would use again if needed...
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“Great communication and a kind and helpful team...”

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Jul 18,2019
Minithumbup
Richard
By: 'Charley'
Jul 18,2019
0 people found
this helpful
We couldn’t recommend the Robert Luff team more highly. Unexpected difficulties will often present during the process of buying and selling and without the dedication, hard work and professionalism of Richard we wouldn’t be where we are now. A big thank you to ...
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“Great service overall...”

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Jun 01,2019
Minithumbup
Richard
By: 'Richard'
Jun 01,2019
0 people found
this helpful
It was a really difficult sale of the property but the team at Robert Luff got it done. Through no fault of their own they had to contend with setbacks and complications as the sale progressed. Luke got the deal done and Richard Wetherell expertly ...
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Comment on agent fees
Value for money
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“Excellent...”

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May 02,2019
Minithumbup
Adam
By: 'Bluebells'
May 02,2019
0 people found
this helpful
we found Robert luff and team very friendly and helpful from start to finish. Thank you all for getting us through this stressful time....
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Comment on agent fees
Very fair
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“Excellent Service...”

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Apr 17,2019
Minithumbup
Richard
By: 'LynneND'
Apr 17,2019
0 people found
this helpful
From first viewing with Claire Harbour to follow through to Completion with Adam Seymour, and Richard Wetherell, the help and assistance through a stressful time was made much easier by providing a seamless solution to house buying. Thank you to the team you did an ...
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“Excellent...”

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Mar 14,2019
Minithumbup
Richard
By: 'Marcin'
Mar 14,2019
1 people found
this helpful
Very well done job from the very beginning to the very end good, understanding agents no pressure at any time what so ever always positive always on your side...
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“Excellent customer service...”

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Nov 30,2018
Minithumbup
Emma
By: 'Niki'
Nov 30,2018
0 people found
this helpful
Emma has been extremely helpful and gone out her way to help me, her customer service is outstanding. Very efficient and quick response....
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“Very pleased with management of my recent sale. Luke was prompt and responsive at all times....”

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Nov 26,2018
Minithumbup
By: 'Kerrie'
Nov 26,2018
0 people found
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Luke was responsive and prompt at all times. All at RL were patient and knowledgeable and worked with a good understanding of how stressful a move can be....
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Comment on agent fees
Agents fees were competitive
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“Our perfect property...”

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Nov 09,2018
Minithumbup
Emma
By: 'Kim'
Nov 09,2018
0 people found
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From our first enquiry to finally getting the keys, Emma has been excellent. She understood our position and what we were after in a property. Very happy with all aspects of the service...
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Good
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“Amazing service...”

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Oct 30,2018
Minithumbup
Richard
By: 'Mark'
Oct 30,2018
0 people found
this helpful
Superb service where nothing was too much trouble . Sold my property in a month including exchange . Even when we had problems nothing phased them . Would highly recommend them ....
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Comment on agent fees
Reasonable fees for the quality of service
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“Great service, attentive and diplomatic....”

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Aug 14,2018
Minithumbup
Luke
By: 'John'
Aug 14,2018
0 people found
this helpful
Luke did a great job selling my old family home. He had to negotiate with my difficult ex wife and me, which he did with excellent diplomacy. Luke kept all parties up to date whenever anything happened and gave impartial advice. Great service....
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Comment on agent fees
Standard rate.
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“Superb service...”

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Jul 24,2018
Minithumbup
Emma
By: 'Mark'
Jul 24,2018
0 people found
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Having been on with another agent who where my property was empty for over a month I was recommended Robert Luff. After speaking to Emma she took care of everything and very quickly managed to find me a Tennant. She went out of her way ...
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Good
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“Efficient and friendly service...”

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Jul 23,2018
Minithumbup
By: 'Colpen'
Jul 23,2018
0 people found
this helpful
They were friendly and found a buyer for my property within a couple of weeks, the sales went through without a hitch....
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Comment on agent fees
The agent fee was expensive but I decided to give them a go if they sold the property quickly, which they did.
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“Letting...”

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Jul 18,2018
Minithumbup
Emma
By: 'Rita'
Jul 18,2018
0 people found
this helpful
I found Robert Luff & Co to be wholly efficient in finding me a tenant and carrying out all the references and checks. Throughout the process Emma has been very efficient and has kept me fully informed at all times....
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Good
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“Move was effortless...”

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Jun 26,2018
Minithumbup
Robert
By: 'Jamie'
Jun 26,2018
0 people found
this helpful
I have moved properties a few times and this was by far the easiest move of them all, Robert and his team kept me informed continually of the process and it was so very straightforward. We got a great price and couldn't recommend them enough ...
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Good
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“Best move I've had!...”

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Jun 20,2018
Minithumbup
Natalie
By: 'Sean'
Jun 20,2018
0 people found
this helpful
The team here helped me get moved in to my new flat within about two weeks. I was in a rush due to my old place being sold. They were very accommodating with viewings and incredibly helpful in getting all of the paperwork sorted so ...
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Comment on agent fees
A small price to pay for the comfort of getting everything sorted so easily.
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“Quick and hassle free...”

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Jun 20,2018
Minithumbdown
Emma
By: 'Jess'
Jun 20,2018
0 people found
this helpful
Couldn't recommend Robert Luff enough. My letting was dealt with by Emma who kept me informed at all times and the process was so quick and easy....
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“Great service...”

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Jun 17,2018
Minithumbup
Emma
By: 'Vicky'
Jun 17,2018
0 people found
this helpful
Emma has given myself and my partner great service all the way through from when we looked at our new flat to now, she is very friendly and professional and would recommend her and her team if we were to move again...
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Comment on agent fees
Reasonable
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“Excellent...”

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Jun 07,2018
Minithumbup
Richard
By: 'V'
Jun 07,2018
0 people found
this helpful
We would not hesitate to recommend Robert Luff. Professional and courteous. The staff were hard working and efficient. They kept us updated at ever stage of the sale procedure....
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Good
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“First Managing Agent...”

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May 24,2018
Minithumbup
Emma
By: 'Steve'
May 24,2018
0 people found
this helpful
This is the first time I have used a managing agent for my property, and it has been a great experience so far. Emma has been amazing in helping get set up, finding tenants and getting the property advertised even when there was a lot ...
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Comment on agent fees
I believe the fees are fair considering the effort Emma has put in to getting my property rented out so quickly.
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“Excellent professionals...”

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Apr 17,2018
Minithumbup
Emma
By: 'Campbell'
Apr 17,2018
0 people found
this helpful
I have been consistently impressed throughout my experience with Robert Luff Agency. Throughout the process I have been kept timely and fully informed; all calls and queries were politely and efficiently dealt with. Emma has been a standout contact who rapidly marketed our property and ...
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Comment on agent fees
Reasonable fees for a professional and swift service.
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“Renting Property...”

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Apr 06,2018
Minithumbdown
By: 'Lamorna'
Apr 06,2018
1 people found
this helpful
100% NOT recommend this Estate Agent! providing me with false information, did NOT resolve any problems disgusting service all together!...
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“Emma was really helpful and professional throughout the whole process ......”

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Feb 27,2018
Minithumbup
Emma
By: 'Shelina'
Feb 27,2018
0 people found
this helpful
Emma was really helpful and professional throughout the whole process of finding us a tenant to check in. We will definitely consider using Robert Luff again....
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Last updated at 11:32 AM 13/10/2017 by Nicola Smyth

Awards won by Robert Luff & Co, Worthing BN11 1LZ



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