Our sale was not the easiest, which really tested the agents\' capacity to deal with challenges that just would not stop coming -- and this over a period of 2 months or so. Yet, Tim Pepper came up with decent and fair solutions to every problem and acted as an effective mediator every step of the way. CJHole made sure we were kept informed in real time and always took time to summarise the conversation they just had with our buyers or various other parties. They were also extremely flexible switching from phone to email depending on our constraints. The key was to stay in touch and they did just that. Even though CJHole were clearly working for us, as they should since we were their clients, we never felt that they were blindly partial and cutting corners to help us. This should be praised. We came away feeling like both the buyers and we went through a lot and should be pleased with the compromise that was eventually worked out thanks to CJHole.