Head Office, Rugby, CV21
4.8/5, 486 reviews
98% recommended
95% sales valuation accuracy
93% sales fee satisfaction
80% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

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2022 allAgents Estate & Letting Agents Awards


“Since Olga has taken on the day to day running ......”

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Dec 07,2017
Minithumbup
By: 'Chris'
Dec 07,2017
0 people found
this helpful
Since Olga has taken on the day to day running of our property, I have found her to be efficient and proactive in dealing with any issues raised by the tenant or by me. She always returns emails and phone calls very swiftly, and uses her knowledge of the industry to gently guide me to make appropriate decisions. Highly recommended!
Comment on agent fees
Pretty standard for the industry
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Opening Hours
  • Open: 24/7
Address

Newman Property Experts
1 Regent Street
Rugby
Warwickshire
CV21 2PE
01788 820000(s) \/ 01788 820028(l)

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 93% £55,000 £1,700,000
Lettings 80% 86% £375 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
99 1 113 3 145 1 101 0 20 3
Areas covered
  • CV21
  • CV23
  • CV22
  • CV23
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA NALS TPOS Lettings TPOS TDS SAGEagent The Guild Relocation Agent Network
Latest Properties
Images & Videos

“Selling with Paul Petticrew...”

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Apr 19,2022
Minithumbup
Paul Petticrew
By: 'David Wells'
Apr 19,2022
0 people found
this helpful
I'd like to thank Paul for his part in the sale of my house. I've not sold a house before and Paul made the whole process easy and straightforward; going, certainly in my case, above and beyond the call. I'd recommend both Paul and the ...
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“NOT an average estate agent......”

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Mar 23,2022
Minithumbup
Paul Petticrew
By: 'Lindsey LAWSON'
Mar 23,2022
0 people found
this helpful
Paul is very professional and intelligent. He supports his clients fully and takes the worry out of selling property. Definitely 5 stars. Thank you Paul....
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“Paul was a 'breath of fresh air' From the st......”

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Mar 15,2022
Minithumbup
Paul Petticrew
By: 'Oliver'
Mar 15,2022
1 people found
this helpful
Paul was a 'breath of fresh air' From the start he impressed with his friendly and proactive approach An excellent communicator, he inspires confidence that he will get the job done!...
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“I can't fault Paul's speed of response, clari......”

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Mar 04,2022
Minithumbup
Paul Petticrew
By: 'Chris L'
Mar 04,2022
1 people found
this helpful
I can't fault Paul's speed of response, clarity, or effort. I was very impressed with his market knowledge and focus....
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“This is my second time using Newmans - and wo......”

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Jan 25,2022
Minithumbup
Paul Petticrew
By: 'Emma'
Jan 25,2022
0 people found
this helpful
This is my second time using Newmans - and would rate them the best estate agent in the area. Paul was both professional and knowledgeable in the approach to selling my Grandmothers property. Keeping us straight on what was required, and talking through the process. ...
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“5+ stars...”

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Jan 21,2022
Minithumbup
Paul Petticrew
By: 'Tanya'
Jan 21,2022
0 people found
this helpful
Paul Petticrew is a very professional, efficient & kind-hearted member of staff. He allowed us to put together all documents for the offer of the house. He replied to all requests & we felt kindly supported by him. The offer was accepted & we are very glad...
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“I have never felt so at ease with moving hous......”

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Jul 23,2020
Minithumbup
By: 'Abigail'
Jul 23,2020
0 people found
this helpful
I have never felt so at ease with moving house before coming to Newmans and dealing with Katie Eaton. She was absolutely remarkable and did a great job in keeping us informed about the stages of our move and remaining professional throughout. Our referencing stage ...
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“Katie Eaton was great, from beginning to end.......”

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Jul 23,2020
Minithumbup
By: 'Emma'
Jul 23,2020
0 people found
this helpful
Katie Eaton was great, from beginning to end. Nothing was ever too much of an effort and made us feel at ease the whole time. Thank you!...
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“Great service - professional, informative and......”

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Jun 29,2020
Minithumbup
Iain
By: 'Alice'
Jun 29,2020
0 people found
this helpful
Great service - professional, informative and thorough. All our questions were answered quickly, we were kept in the loop with updates and we felt that we were equally as important as the landlord letting the property. On the day we collected the keys, we were ...
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“I had the delight of dealing with Katie Eaton......”

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Jun 17,2020
Minithumbup
By: 'Craig'
Jun 17,2020
0 people found
this helpful
I had the delight of dealing with Katie Eaton from your rugby department. Through out the whole process she was very helpfull and informative. I asked alot of questions as it was my first time renting and she helped alot. I would highly recommend her ...
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“Review for Emily Gray - Newman Property...”

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Jan 23,2020
Minithumbup
By: 'Andrew'
Jan 23,2020
0 people found
this helpful
Emily is the key contact for my Property. Whenever I have any query Emily is always very willing to help and is always knowledgeable and friendly. She always responds to any queries in a very quick timescale and I can always rely on her. An ...
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“Bad advice...”

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Jan 21,2020
Minithumbdown
By: 'Richard'
Jan 21,2020
0 people found
this helpful
I went to view a cottage, which I was told would require repairs, estimated at £70,000. I thought that I might be able to do much of the work myself because the property was not Grade 2 listed or the like - I asked about that explicitly ...
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“Excellent and quick experience. We had great......”

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Nov 25,2019
Minithumbup
By: 'Jayne'
Nov 25,2019
0 people found
this helpful
Excellent and quick experience. We had great marketing - the drone footage looked very impressive, and the house photos were better than anything we could have done ourselves - very professional. The open house worked very well for us - enabled a quick sale....
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“She's wonderful!...”

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May 21,2019
Minithumbup
By: 'Anya'
May 21,2019
2 people found
this helpful
I had an issue with the fridge freezer of the apartment I rent and I contacted Emily. She was super responsive and willing to help and solve the issue. She took care of it, made the necessary calls and followed it up until it was ...
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“Excellent customer service...”

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May 12,2019
Minithumbup
By: 'Natalie'
May 12,2019
0 people found
this helpful
Sean Oliver approached our property after being on the market quite some time and in dispair. Although in contract with another agent till the end of the month Sean took the time to spend with us, look through all the different avenues available and made ...
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Comment on agent fees
Sean took our feedback on board and we negotiated a fee we were both happy with.
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“Maintenance Business Owner...”

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May 03,2019
Minithumbup
By: 'Des'
May 03,2019
0 people found
this helpful
As one of the contractors used by Newman Property Experts (and many other estate agents in Rugby), I thought an 'inside perspective' may be useful. Beth is a consummate professional in her role as a bridge between landlord, tenant and contractor. It's always a pleasure ...
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Comment on agent fees
N/a
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“Helpful and nothing was too much...”

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Apr 08,2019
Minithumbup
By: 'Jane'
Apr 08,2019
0 people found
this helpful
To Deborah, you where always helpful and nothing was too much for you. You looked after me from the start and even after I moved to wales. You will always be in my heart. Hopefully see you soon when I come back to visit. Thank ...
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“top quality service...”

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Apr 03,2019
Minithumbup
Paul Petticrew
By: 'colin'
Apr 03,2019
1 people found
this helpful
paul pettccrew is a very on the ball guy you will not find better any where in the country great service thank you paul....
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Comment on agent fees
you only get what you pay for trust me i know
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“GDPR training...”

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Mar 23,2019
Minithumbup
By: 'Paul'
Mar 23,2019
0 people found
this helpful
This company operate is such poor professionalism, never have time to book viewing on house, never call you back or reply to requests to view property, continue to post things for your door when you have property for sale with a different agents even after ...
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“Good Service...”

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Feb 27,2019
Minithumbup
By: 'Les'
Feb 27,2019
0 people found
this helpful
We have dealt with Deborah before and were very impressed with the service she provided. We're very pleased that she is a point of contact for our house purchase and would highly recommend....
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Comment on agent fees
N/A.
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“Olga Kirsanova...”

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Feb 12,2019
Minithumbup
By: 'Simon'
Feb 12,2019
0 people found
this helpful
Olga is a very happy helpful agent who was very professional in dealing with all the matters and few small problem and questions I had. This is my first time renting a property so to have a helpful agent deal with me was very easy....
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Comment on agent fees
A bit expensive but I knew they would be.
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“All round excellence...”

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Feb 04,2019
Minithumbup
By: 'John'
Feb 04,2019
1 people found
this helpful
From the first call I made to Newman's I was impressed by their all round positivity and friendly staff. Their thorough marketing both locally and nationwide generated a lot of interest in the property. When it came to managing the viewings and offers Deborah guided ...
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Comment on agent fees
Good value for money
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“quickly and professionally.....”

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Jan 29,2019
Minithumbup
By: 'Daniel'
Jan 29,2019
3 people found
this helpful
I can confidently recommend Emily Gray from Newman Rugby office, who was extremely polite, professional, sympathetic and just brilliant alround in everything what she did to me and my family, while I needed urgent help. All in all, I would be recommending her and the ...
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“Great Service!...”

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Jan 29,2019
Minithumbup
By: 'Natalie'
Jan 29,2019
0 people found
this helpful
Working with Deborah has been fantastic! She really cares about her clients and does her best to make sure that everything runs smoothly. Thank you Deborah for your effort and hardwork and for always being at the end of the phone when I need you!...
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“Stay Clear...”

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Jan 29,2019
Minithumbdown
By: 'Zero'
Jan 29,2019
0 people found
this helpful
They never return calls or emails. They will sell their services well when they want your custom but once they have tennants in they couldnt care less. If you are a landlord stay clear... well clear!...
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“Keeping a Cool Head...”

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Jan 24,2019
Minithumbup
Yvette
By: 'Keith'
Jan 24,2019
0 people found
this helpful
Newmans sold my house in excess of the asking price whilst I was out of the country and enjoying a 13 hour time difference. As the sales process became the legal process with my solicitors, the purchasers and the purchasers solicitors all inputting it became more ...
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Comment on agent fees
Acceptable
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By: Yvette
May 01, 2019
View all comments (1)
Thank you so much for the review - it was a pleasure to help you. Enjoy the weather out there! ...

“A real professional in what she does, totally dedicates to ......”

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Jan 23,2019
Minithumbup
By: 'Gina'
Jan 23,2019
0 people found
this helpful
A real professional in what she does, totally dedicates to the whole sale process, the communication was easy and quick with her, she offered me the entire required support! Congratulations Deborah! Thank you again!...
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Comment on agent fees
Good
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“A 5 Star Experience...”

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Jan 23,2019
Minithumbup
By: 'Ms'
Jan 23,2019
0 people found
this helpful
This is the second time Deborah has managed my house affairs. Her service is 5 star and she is everything I would wish for: excellent communicator, empathetic when things don't go as expected, prompt in responding, pro-active, hard working and really approachable. Thank you again....
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Comment on agent fees
Fair for the standard of service.
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“Satisfactory...”

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Jan 21,2019
Minithumbup
By: 'Jrh'
Jan 21,2019
0 people found
this helpful
Customer service good always stays in contact with you would highly recommend Deborah and all the team as well as Matt and summer. Thanks...
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Comment on agent fees
Good
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“Deborah Gray...”

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Jan 18,2019
Minithumbup
By: 'AndrewH'
Jan 18,2019
0 people found
this helpful
Deborah was professional yet approachable, easy to speak to on the phone and prompt in her dealings; just what I wanted from an estate agent! Many thanks for your help....
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Staff picture Paul Petticrew
(156)
Staff picture Iain
(2)
Staff picture Caroline
(0)
Staff picture Harjit
(0)
Staff picture Wayne
(0)
Staff picture Steve
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Staff picture Klaudia
(2)
Staff picture Yvette
(1)
Staff picture Maggie
(0)
Staff picture Katie
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Staff picture James
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Staff picture Rebecca
(0)
Staff picture Phil
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Staff picture Shabir
(0)
Staff picture Archie
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Staff picture Louise
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Staff picture Richard
(0)
Staff picture Terry
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Staff picture Noel
Staff picture Sean Newman
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Staff picture Radu
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Lettings Complaint Procedure

1. Please raise your complaint with the property manager or sales advisor that
is handling your case.

2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.

3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 5:23 PM 08/07/2019 by allAgents

Awards won by Newman Property Experts, Rugby CV21 2PE


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Newman Property Experts

Branch - Head Office, Rugby, CV21