We have just started renting a property through Romans. Charlotte was very helpful in helping us find a property and introduced us to a property that we had not initially intended to view. All questions and requests have been dealt with promptly and professionally by her.
Once we had agreed to rent the property - the administration, which passed on to a different team was slower than we had hoped and required quite a large degree of input from us - which we would not have expected considering the administration fee that we had paid.
The inventory we have received is impressive and very detailed, although we have not yet moved into the property so cannot as yet comment on their on going support.