Thank you for your comment. Our terms of business do clearly outline our fee structure. You will have received a copy of these and they are also available on your 'my account' facility on our website. Our terms of business also include a checklist which offer one of several opportunities to raise any questions about any aspect of the process including the fee structure. Staff are happy to answer questions at any point in a client relationship.
Sep 24, 2009
Clear contract? Clear contract? What about all the hidden bloody fees?
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