Bermondsey, London, SE1
4.4/5, 41 reviews
88% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
94% lettings fee satisfaction

“Cathrine is a great asset to Williams Lynch. She is ......”

Share on :
Nov 30,2017
Minithumbup
By: 'Tenant'
Nov 30,2017
1 people found
this helpful
Cathrine is a great asset to Williams Lynch. She is super responsive,dedicated and very client oriented and sees what needs to be done immediately. She manages expectations and is very clear and friendly in her communication.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Williams Lynch
63 Bermondsey Street
Bermondsey,London
Greater London
SE1 3XF
02079 409940

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 92% 94% £1,400 £3,142
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 22 5 1 0 0 0 1 0
Areas covered
  • SE1
  • SE11
  • SE16
  • SE17
  • E1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS
Latest Properties

No Properties

“I started to let my property with Williams Ly......”

Share on :
Nov 01,2019
Minithumbup
By: 'Tim Clark'
Nov 01,2019
0 people found
this helpful
I started to let my property with Williams Lynch several years ago. Over the years their service has improved annually and I would happily recommend them....
read full review
Was this helpful? Yes

“Services offered by property management...”

Share on :
Oct 14,2019
Minithumbup
By: 'Rinu Ravikumar'
Oct 14,2019
0 people found
this helpful
I have been renting with Williams Lynch for just over 3 years now. Excellent service from day one. The maintenance reporting feature provided is outstanding so as is the property management team. Calls are attended over the weekend and the service offered is prompt and professional. ...
read full review
Was this helpful? Yes

“The staff at Williams Lynch are always quick ......”

Share on :
Sep 29,2019
Minithumbup
By: 'B Zapatka'
Sep 29,2019
0 people found
this helpful
The staff at Williams Lynch are always quick to respond and very helpful with any and every inquiry. We've enjoyed being WL clients and it has made our lives that much easier!! Other management companies - take note!!...
read full review
Was this helpful? Yes

“Adriana was superb in helping me to navigate ......”

Share on :
Sep 27,2019
Minithumbup
By: 'Tom Burgess'
Sep 27,2019
0 people found
this helpful
Adriana was superb in helping me to navigate the transaction process as part of a new lettings arrangement. She was highly responsive, patient and professional. This is really appreciated when moving house involves so many details....
read full review
Was this helpful? Yes

“First Class Service...”

Share on :
Aug 23,2019
Minithumbup
By: 'Tom Foster'
Aug 23,2019
0 people found
this helpful
First Class Service We've lived in two properties managed by the team at Williams Lynch and without exception they've been brilliant to deal with - responsive, helpful, friendly and informative. The process of finding a rental in London is so often stressful, but Williams Lynch ...
read full review
Was this helpful? Yes

“Charming and extremely helpful!...”

Share on :
Jul 15,2019
Minithumbup
By: 'Amelie MENIER'
Jul 15,2019
0 people found
this helpful
Williams Lynch have looked after my property for over 4 years now - extremely helpful and attentive team. No longer UK based, therefore left everything in the hands of the WL team and they have bent over backwards to help in all sorts of situations. Really ...
read full review
Was this helpful? Yes

“Catherine is always a pleasure to deal with...”

Share on :
Dec 03,2018
Minithumbup
By: 'Annabel'
Dec 03,2018
0 people found
this helpful
I have been renting with Williams Lynch for over 6 years and Catherine has been the best property manager, she is fabulous at dealing with all enquiries and is absolutely lovely! I can always call her with any queries I have and she always gets back ...
read full review
Was this helpful? Yes

“Stay away...”

Share on :
Nov 07,2018
Minithumbdown
By: 'Eirian'
Nov 07,2018
2 people found
this helpful
STAY AWAY. Awful company. As a tenant they have been terrible to deal with, and have even said to me they work for the landlord, not the tenant because that's where their money comes from so don't expect any assistance from them. Didn't have a ...
read full review
Was this helpful? Yes
By: Eirian Waters
Mar 28, 2019
View all comments (2)
You are incorrect Mark, my initial comments are all true and accurate. How do the comments in my review relate in any way to not receiving the deposit back? It is more that I was willing to let all of this go if we were able to leave the property without any problem and get our deposit back. This did not happen due to Michael telling me incorrect and misleading information and not doing anything to resolve the situation. The fact that you have replied here referring to the deposit and not ad ...

“They found me a tenant immediately...”

Share on :
Nov 06,2018
Minithumbup
By: 'Tim'
Nov 06,2018
1 people found
this helpful
Williams Lynch found me a tenant as soon as the last tenant left. The whole process was seemless and easy. I would recommend them to anyone who is interested in renting or letting a property....
read full review
Comment on agent fees
The fees were appropriate for the service they delivered.
Was this helpful? Yes

“Excellent Service...”

Share on :
Nov 04,2018
Minithumbup
By: 'CF'
Nov 04,2018
1 people found
this helpful
Catherine has done an excellent job managing my rental property. She has dealt with all issues professionally and reliably and is always a complete pleasure to deal with. I am greatly appreciatative of all of her efforts and feel my property and tenants are both ...
read full review
Comment on agent fees
Good - competitive fees for management service
Was this helpful? Yes

“Landlord review...”

Share on :
Sep 03,2018
Minithumbup
By: 'Raj'
Sep 03,2018
1 people found
this helpful
Catherine has made the process of dealing with any problems as easy as a landlord would like. Catherine is definitely an asset to the agency in my opinion. Always a pleasure to deal with....
read full review
Was this helpful? Yes
By: Catherine
Sep 24, 2018
View all comments (1)
Thank you Raj, very much appreciated and you are always a lovely landlord to deal with :) ...

“Property Management review...”

Share on :
Aug 10,2018
Minithumbup
By: 'Jean Paul'
Aug 10,2018
1 people found
this helpful
Catherine has been a pleasure to deal with since she arrived at Williams Lynch. She is quick to reply to emails and has always followed through with requests. Catherine brings a personal touch to lettings which is always nice as i am an overseas landlord ...
read full review
Comment on agent fees
I have let my apartment with Williams Lynch since 2009 and am very happy with their level of service and fee structure. They are specialist's in the area and hence are always able to let my property quickly and efficiently.
Was this helpful? Yes

“Very effective and good communication...”

Share on :
May 02,2018
Minithumbup
By: 'Lesley'
May 02,2018
1 people found
this helpful
Mathew has been very helpful in dealing with a series of issues with our property. He has organised contractors and liaised well with us and the tenants so we are well informed. He has taken a lot of the stress away from us as landlords ...
read full review
Was this helpful? Yes
By: Mark Williams
May 02, 2018
View all comments (1)
Thank you for your kind comments about Mathew's service standards. I'm delighted that his efforts are recognised as I'm sure he will be. Regards Mark ...

“Good estate agents with good people. Digital solution for reporting issues is excellent!...”

Share on :
Apr 27,2018
Minithumbup
By: 'Matt'
Apr 27,2018
1 people found
this helpful
I've been with Williams Lynch for over 2 years and overall have been very good. Onal was super helpful up front and Catherine has been excellent continued support. The digital solution for reporting issues is very effective....
read full review
Comment on agent fees
Fees as expected
Was this helpful? Yes

“Very helpful!...”

Share on :
Apr 25,2018
Minithumbup
By: 'Merryn'
Apr 25,2018
1 people found
this helpful
Having had a slightly shaky start with Williams Lynch almost two years ago, I've been really happy to have our property taken over by Catherine. Having had a few things that needed sorting recently, I've been in touch with her and she is friendly and ...
read full review
Comment on agent fees
Average fees for London property agency.
Was this helpful? Yes

“Good local agents...”

Share on :
Apr 23,2018
Minithumbup
By: 'Nick'
Apr 23,2018
1 people found
this helpful
Our representative Catherine is great... very easy to get in contact with and responsive when needed. Reasonable fees (around £100 plus VAT if I remember correctly). I'd recommend using Williams Lynch if you're in the Bermondsey area. Thanks Catherine :)...
read full review
Comment on agent fees
Reasonable fees comparative to the rest of the market.
Was this helpful? Yes

“Helpful and efficient...”

Share on :
Apr 17,2018
Minithumbup
By: 'Craig'
Apr 17,2018
1 people found
this helpful
Williams lynch have been handling my rental property for many years with efficiency. Catherine is a very helpful and congenial member of the team. Thanks lots. Craig...
read full review
Was this helpful? Yes

“Great work!...”

Share on :
Apr 03,2018
Minithumbup
By: 'Patty'
Apr 03,2018
0 people found
this helpful
Amazing experience. Catherine from Property Management is just always for us there- very responsive, informative, dealing with all our problems straight away. Living in a rented flat in London was never that easy. We cannot thank her enough. Well done!...
read full review
Was this helpful? Yes

“I stayed over 10 years in this flat and have been ......”

Share on :
Mar 13,2018
Minithumbup
By: 'Vincent'
Mar 13,2018
0 people found
this helpful
I stayed over 10 years in this flat and have been very happy Williams Lynch (apart from a period where my requests were left unanswered or not followed up properly - I think there had been some changes in the team - and to which I ...
read full review
Comment on agent fees
Reasonable fees - paid £108 incl VAT at checkout. No renewal fee when renewing the tenancy agreement each year. Can’t remember the moving-in fees in details but they were reasonable and worth it for the good service I got for 10 years.
Was this helpful? Yes

“I first met Mark Williams 19 years ago when he drove ......”

Share on :
Mar 05,2018
Minithumbup
By: 'Ace Agents'
Mar 05,2018
0 people found
this helpful
I first met Mark Williams 19 years ago when he drove me to view a flat which I bought through him. In the following years Williams Lynch provided a constant stream of excellent tenants.They have just sold the flat for me. I cannot speak too ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Catherine has been really helpful from start to finish. She ......”

Share on :
Feb 20,2018
Minithumbup
By: 'CarlH'
Feb 20,2018
0 people found
this helpful
Catherine has been really helpful from start to finish. She was quick to reply to any queries or emails and kept me up to date with progress throughout the process. Her personal service put me at ease for my first move to London. She made ...
read full review
Comment on agent fees
Agent fees were as to be expected for London.
Was this helpful? Yes
By: Mark Williams
Feb 20, 2018
View all comments (1)
Thank you for your kind compliments about Catherine Delighted she is taking care of you Mark ...

“Catherine has been of great help in sorting out our ......”

Share on :
Feb 14,2018
Minithumbup
By: 'Sanjay'
Feb 14,2018
0 people found
this helpful
Catherine has been of great help in sorting out our issues. Very responsive. Appreciate her professional approach in dealing with tenant issues....
read full review
Comment on agent fees
Generally a helpful bunch of people who look after the interests of the tenant.
Was this helpful? Yes
By: Mark Williams
Feb 14, 2018
View all comments (1)
Hi Sanjay Thank you for the kind words about Catherine. I'm very proud to have her in our team and delighted she is looking after you. Best wishes Mark ...

“We have been renting a property through Williams Lynch for ......”

Share on :
Feb 11,2018
Minithumbup
By: 'Judith'
Feb 11,2018
0 people found
this helpful
We have been renting a property through Williams Lynch for the past year and their service is great. Mathew has always been very quick and reliable in answering our queries and helping to resolve any issues....
read full review
Was this helpful? Yes

“Very good agent, answers the e-mail almost immediately and always ......”

Share on :
Feb 08,2018
Minithumbup
By: 'Edgar Petriccionbe'
Feb 08,2018
0 people found
this helpful
Very good agent, answers the e-mail almost immediately and always try her best to get good agreements between the tenants and the landlord. Since she started working at Williams Lynch our relationship with them got 10x better....
read full review
Comment on agent fees
Very good agent, answers the e-mail almost immediately and always try her best to get good agreements between the tenants and the landlord. Since she started working at Williams Lynch our relationship with them got 10x better.
Was this helpful? Yes

“This review is for Mathew Madeley who has been my ......”

Share on :
Feb 04,2018
Minithumbup
By: 'Jyoti Sharma'
Feb 04,2018
0 people found
this helpful
This review is for Mathew Madeley who has been my property manager since I moved into 2 Grange Walk Mews. Mathew is very responsive to any requests about the property and does his best to get them resolved as soon as possible....
read full review
Was this helpful? Yes
By: Mark Williams
Feb 04, 2018
View all comments (1)
Thank you for Mathew's review Jyoti. He will be delighted to be recognised for his efforts. Mark ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please put any complaint in writing, including as much details as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the department manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford house
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP

Telephone: 01722 333 306
www.tpos.co.uk

Please note the following:

You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 4:08 PM 11/01/2017 by Mark Williams

Awards won by Williams Lynch, London SE1 3XF


As Seen On

Get in touch with

Williams Lynch

Branch - Bermondsey, London, SE1