“I would give the referencing and moving in process a 10/10. ......”
3 Star Review
Nov 30,2017
By:
'Sally'
Nov 30,2017
Branch: Selby, 11 Finkle Street
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: YO8
Branch: Selby, 11 Finkle Street
Lettings (as a Tenant)
Rent PCM: £450
Postcode: YO8
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I would give the referencing and moving in process a 10/10. Me and my partner were easily guided through from the viewing to collecting the keys.
We found the property absolutely immaculate and were excited to move in.
Upon moving in we discovered a couple of maintenance issues which we have reported.
The plug for the washing machine was faulty and there is holes and cracks in the front door where the wood has rotted (fairly minor problems).
Initially we recieved quick confirmation that they were going to sort the issues however I ended up chasing the electrician myself a couple of weeks after reporting the issue. The fuse socket burnt itself out and my washer got stuck mid-cycle. Luckily he was able to come straight away, however I do believe it should have been fixed sooner.
We have reported the door twice now and had a worksman out to have a look after the second time. He confirmed the door needed replacing or repairing but we have not heard back since. We have now stuck gaffa tape over the gaps and cracks in the door as it is quite drafty.
Overall they are good, efficient agents, professional in all aspects. Sadly let down by property maintenance (this is a problem I have experienced previously in a rented house so I can only assume lack of maintenance is quite normal).
I would not recommend this agent to anyone with children as maintaining electrics is so important as well as keeping the property insulated and secure (the front door).
Comment on agent fees
The agents fees were as I expected them to be.
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