I have never experienced such APPALLING service ever in my entire life! I would NEVER recommend them to anyone. I have spoken to my local MP about them. I hope they get closed down.
Kevin Owen promised things that never happened, I had emails ignored, I phoned and hardly ever got responses. For example, in the initial meeting I was told by Kevin that Cray and Norton advertises in numerous newspapers. This turned out to be a bare-faced lie. They had not advertised in newspapers for years but I was told this was a recent decision.
I was fed up of lie after lie after lie and when I told Kevin I would be seeking an alternative Estate Agent he became almost threatening.
I hated the way he spoke to me and he bad-mouthed other local estate agents, which I found to be very unprofessional.
Personally I feel sorry for the other people who worked there as they seemed genuinely nice and helpful. I believe Kevin is going to run that business into the ground as all I\'ve heard are bad reviews. In fact, I discovered there is a petition circulating trying to get the place closed down. I gladly put my name on the list.