“We were renting through a different agency and Jonathan Rees ......”
3 Star Review
Nov 23,2017
By:
'Mrs'
Nov 23,2017
Branch: Chandlers Ford, 100 Winchester Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SO30
Branch: Chandlers Ford, 100 Winchester Road
Lettings (as a Tenant)
Postcode: SO30
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We were renting through a different agency and Jonathan Rees took over our tenancy. We have not beem notified, only found out when I had to phone up the agency and my call was forwarded to them. The lady who came to inspect the property was very nice. However every time I phone up if feel like they want to get rid of me as soon as they can and won't let me finish my sentence. For instance I sent them and email with pictured and then phoned them up because our water storage is dripping badly which made everything dripping wet under it and stinks, they did not care what I was saying just said they will have a look at my email. If I call in an emergency, would they say oh we will have a look?! Not very reassuring at all. Anyway, i gave 3 stars because they have nice staff and I don't know them enough to give worse rating but definitely not the best agent around.....can just hope no problems will occur in the future.
Comment on agent fees
Customer service could be improved
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