The most rude, arrogant unprofessional estate agent I have ever had to deal with. I made an appointment to view a property at a time that I decided - when I arrived there were 3 car loads of other people with the same time appointment as me ! It wasn\'t a open house. The other parties were just as perplexed as me as to why we were all there at the same time. The agent was 10 minutes late and made no attempt to apologise. He then just opened the door and let us all pile in without actually showing us around. He was very arrogant - not sure what he had to be arrogant about he was a crap salesman and no communication skills whatsoever. When asked various questions about the property he had no answers, he hadn\'t a clue. I asked 2 other agents if they have ever heard of such multi viewings without informing the clients - they were just as amazed as me. Hope they close down soon
What agent could do to change your mind?
Actually smile and be nice - when a potential customer calls to make an appointment ensure they have their own timeslot. Have some training on how not to be so arrogant. Do they wonder why no other agent in the vicinity like them ? Have a bit of empathy and understanding, apologise when they are late. Don\'t be late and call if they are going to be late.