Just finished with a tenancy under Goodfellows, they are the worst agents I have ever come across. I am a landlord myself and am shocked this company can be so poor. they failed to fix issues in the house, ignored call and mails to sort maintenance issues, which affected the structure of the property.
When it came to leaving they scammed us out of some of our deposit, and failed to go through the proper deposit scheme channels, and then paid the wrong amount of deposit back, which again had to be chased.
Some of the rudest most incompetent people I have ever had the misfortune to come across.