0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 03,2012
Jul 03,2012
1
people found
this helpful
this helpful
After paying a £200 agents fee I expected the service provided would be better than what I received. They were very haphazard when they did the initial inventory. Some light bulbs were out and no smoke alarm was working, I had to keep persevering with this until finally a month later they were fixed. In reverse, if we had left a light bulb out when we had left we would have been charged £15 service fee + the cost of the bulb!
After moving out we were told the place wasn't clean, when in fact it was in a better state than what we left it. So consequently we had to pay a large cleaners fee. We were accused of breaking things which were previously broken before we moved in, which I was told would have been fixed when we looked around. But because the lady didn't write them on the inventory we were blamed for it.
If you do decided to go with Marina Quay please cover your backs. Write down every loss or damaged in the initial inventory and TAKE PICTURES of everything! No matter how good a tenant you are they are a business to make money and will place blame whether it's your fault or not.
After moving out we were told the place wasn't clean, when in fact it was in a better state than what we left it. So consequently we had to pay a large cleaners fee. We were accused of breaking things which were previously broken before we moved in, which I was told would have been fixed when we looked around. But because the lady didn't write them on the inventory we were blamed for it.
If you do decided to go with Marina Quay please cover your backs. Write down every loss or damaged in the initial inventory and TAKE PICTURES of everything! No matter how good a tenant you are they are a business to make money and will place blame whether it's your fault or not.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
3rd Jul 2012
reviewed by 'pixie99'
7th Jul 2008
reviewed by 'NicolasSquare'
Opening Hours
Address
Marina Quay Properties
Unit 4, Abernethy Square, Marina
Swansea
West Glamorgan
SA1 1UH
01792 463764
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 03,2012
Jul 03,2012
1
people found
this helpful
this helpful
After paying a £200 agents fee I expected the service provided would be better than what I received. They were very haphazard when they did the initial inventory. Some light bulbs were out and no smoke alarm was working, I had to keep persevering with this ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 07,2008
Jul 07,2008
0
people found
this helpful
this helpful
They didnt check the property for 10 days after moving out, once they know that we moved to a different town, they complained about few things, without our agreement they said they ordered a cleaner and they charged us ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
