Watch out, this company is the most corrupt and untrustworthy estate agent I have ever dealt with. Upon moving in to my flat in Wapping, several things were broken and not working, it took months to finally get these sorted after chasing them up every day. The majority of the problems came when we were moving out, we were charged obscene amounts of money for the cleaning of the property. We had the flat cleaned twice professionally and it was still not up to Abatoria standards so Abatoria demanded this was cleaned for a 3rd time by them as they hadnt left me enough time to sort it myself (due to the incompetence of the staff). The owner of Abatoria showed me some pictures on her phone of our flat dirty, which I believe wasnt our flat, as I had been there when the flat was cleaned the first time around and it was spotless. Then by magic the next day when I requested to see these pictures, her children had deleted them from the phone. Surprise, surprise, it gets better and better! Very professional. Drained and exhausted from the laborious task of chasing down useless people in their office, we finally got some answers after several weeks. We were met by verbally aggressive manager (Tijen) and a junior who was very sarcastic via email. We eventually settled the final payment at a huge cost as we wanted to wash our hands off this joke of an estate agents. Be warned, do not do business with Abatoria or risk losing all your deposit when you move out, they will quote obscene prices for cleaning costs and charge for anything that is not perfect (at their price too)
Avoid the aggressive Turkish sisters, they are a real fright.
What agent could do to change your mind?
Never again. horrendous service.