“Cityrooms has very nice properties but that is sadly all ......”
1 Star Review
Nov 09,2017
By:
'floc'
Nov 09,2017
Branch: London, First Floor, 3-5 Globe Road
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: SE1
Branch: London, First Floor, 3-5 Globe Road
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: SE1
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people found
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Cityrooms has very nice properties but that is sadly all there is to it.
They are extremely PAINFUL to deal with:
1. They pretend - and make you pay for - supposedly fully serviced properties. However, you have to constantly fight with them to get things promised in the contract (eg for 1 month before they started sending cleaning services which then came roughly every 20 days instead of 10)
2. They do not handle issues: I have a leak in my private bathroom. It has not been repaired for 40 days. Cityrooms: a. does not give me any information on when works will be completed, b. does not answer my questions by email/ phone, c. refuses to compensate me financially (the concept of paying extra for a private is not to have to use the common bathroom for more than a month - which they refuse to acknowledge)
CityRooms exploits a tight London real estate market and the limited resources and knowledge of people coming from far (abroad/ countryside) to make them pay indecent prices and not even offer the services people are paying for
In short: run away, you will be better off ANYWHERE ELSE
Comment on agent fees
There are no fees for long term contracts which is good. But honestly, I wish I had paid the short term contract and could have been out of the flat by now
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