Excellent knowledge of the Letting Industry and do what they say they will do. Very adept at dealing with new problems and think out of the box rather than apply standard solutions to non standard problems. Proactive in their approach and deal with each tenancy on its own merits. Very fair pricing structure and prompt payments and receipts with fully transparent records for each transaction. Very personal service overall for each landlord and very good industry contacts such as when there is an insurance claim and a need to engage contractors.
I cannot recommend this agency highly enough particularly in contrast with the other agencies in the vicinity.