“The Chelton Brown team was very supportive and helpful during ......”
5 Star Review
Nov 10,2017
By:
'Nik'
Nov 10,2017
Branch: Daventry, 59 High Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: NN11
Branch: Daventry, 59 High Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: NN11
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The Chelton Brown team was very supportive and helpful during the two years that we stayed in the property. I've heard some worrying stories over the years about letting agencies and surely our experience was nothing like that. We always knew that if we needed something to be fixed in the property the team would always be there to help. They have always answered our calls and they responded straight away. A great thanks to Nadine, Therese, Ed and the rest of the team as well!
Just to give an example, one day we woke up and we found that our kitchen was flooded due to a leak from the dishwasher. I called the emergency contact at 8:00 on a Sunday morning and Ed was there at 8:30 to fix the issue and contain the leak. What more can you expect!
Comment on agent fees
I didn't find the agency fees expensive given that the team worth the price but I wasn't very happy when they increased their prices during the second year.
I strongly believe that landlords should cover the agent's fees given that they chose to use this service.
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