To be honest, having used an online estate agent, i think people are mad to still be using high street agents. They are SO expensive, and not nearly as efficient or effective as the online agent we used. Yes, they have local knowledge, but who has better local knowledge than you yourself?
We used House Network who were brilliant. They replied to our queries etc straight away, the Right Move post for our flat was fantastic (and looked far better than any competing flats which were all being marketed by high street agents!) and provided a lot more information than the high street agents did.
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The only downside is that you have to do your own viewings. We only allowed viewings on weekends and evenings, as we both work full time during the day. However, we found that this weedled out any time-wasters who wanted to come ¢â‚¬Å“this afternoon¢â‚¬Â! Indeed, the man that ended up buying our flat was so keen on it as he didn't have to deal with an ¢â‚¬Å“often slimy, often dishonest¢â‚¬Â high street agent. If you have ever bought a property I am sure you would agree!
I would probably advise against going anywhere that sounds too cheap. At the end of the day, you get what you pay for. House Network starts from £495 + VAT.
I would thoroughly recommend House Network.