“Customer service is certainly not their strong point, but that ......”
2 Star Review
Nov 06,2017
By:
'Disappointed'
Nov 06,2017
Branch: Aberdeen, Rosemount House, 138-140 Rosemount Place
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: AB15
Branch: Aberdeen, Rosemount House, 138-140 Rosemount Place
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: AB15
2
people found
this helpful
Customer service is certainly not their strong point, but that was not such a problem for me until I moved out after two and half years of punctually paying a whopping rent for a flat in Aberdeen When it gets really bad is when the agency tries its best NOT to give you your deposit back. The check out inventory is an exercise on minutiae just to try and charge you for non-existent problems and supposed dirt that you left in the property. Here they really get nasty and rude. You have to fight nails and teeth to get your money back and, although I did that, I never managed to get it all back. It is obviously a deliberate strategy in this agency: Avoid them if you can
Comment on agent fees
They try to increase their fees by ripping you off of your initial deposit
2
people found
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