Bury St Edmunds, IP33
4.9/5, 58 reviews
97% recommended
96% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

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“The service we have received over the years from Goymour ......”

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Nov 05,2017
Minithumbup
Karen
By: 'Mrs'
Nov 05,2017
0 people found
this helpful
The service we have received over the years from Goymour Homes in Bury St Edmunds has been second to none. They have a professional yet friendly approach which made our renting very straight forward and if we ever have any problems they are quick to arrange a solution. Highly recommended. 5 stars *
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Opening Hours
Address

Goymour Homes
10 Hatter Street
Bury St Edmunds
Suffolk
IP33 1LZ
01284 766884

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 98% £485 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 0 30 1 0 0 0 0 0 1
Areas covered
  • IP33
  • Bury St Edmunds
  • IP29
  • Horringer
  • IP28
  • Mildenhall
  • IP30
  • Lakenheath
  • IP31
  • Weeting
  • IP32
  • Banham
  • IP27
  • Newmarket
  • IP26
  • Ixworth
  • Barrow
  • Thetford
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TPOS DPS SAGEagent Property Redress Scheme
Latest Properties

No Properties

“A friendly and supportive company who put the......”

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Feb 27,2024
Minithumbup
Abbie
Emily
By: 'Andrew Parker'
Feb 27,2024
0 people found
this helpful
A friendly and supportive company who put the best interests of their tenants first. Visits made are predicated on the basis of 'how are you' and 'is there anything you need' etc. The excellent staff are a joy to deal with and they are very ...
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“Girls at Goymour always lovely. Deal with any......”

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Feb 20,2024
Minithumbup
Abbie
Emily
By: 'Hope'
Feb 20,2024
0 people found
this helpful
Girls at Goymour always lovely. Deal with any issues promptly and always polite and professional Thank you all !...
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“Helpful, professional, & friendly...”

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Feb 18,2024
Minithumbup
Karen
Emily
By: 'Sara Bierman'
Feb 18,2024
0 people found
this helpful
The Goymour team was very helpful, professional, and friendly. I didn’t...
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“Fantastic Experience...”

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Feb 16,2024
Minithumbup
Karen
Abbie
By: 'Chris'
Feb 16,2024
0 people found
this helpful
From the very first viewing, it's been a great experience. When I call the person who answers is always helpful and kind....
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“Always positive; always speak to landlord on ......”

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Feb 16,2024
Minithumbup
Karen
Abbie
By: 'Angela Finn'
Feb 16,2024
0 people found
this helpful
Always positive; always speak to landlord on my behalf when repairs are needed and these are addressed quickly....
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“Great agents!...”

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Feb 06,2024
Minithumbup
Karen
Abbie
By: 'Laura'
Feb 06,2024
0 people found
this helpful
Communication from Goymour is always prompt, clear, and consistent. They are very responsive and have always been available to address any questions or issues we have had. Any maintenance issues are always promptly addressed by the team and Karen is particular is brilliant. Their swift ...
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“Fabulous....”

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Nov 09,2023
Minithumbup
Abbie
Karen
By: 'Rachel foster'
Nov 09,2023
0 people found
this helpful
I can't fault Goymour-homes, they are all so efficient and friendly and have gone the extra mile on several occasions for me with my rental property 👍...
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“Abbie and Karen have been amazing and very su......”

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Nov 08,2023
Minithumbup
Karen
Abbie
By: 'Brandon'
Nov 08,2023
0 people found
this helpful
Abbie and Karen have been amazing and very supportive with all of my needs....
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“Very professional and on the ball second to n......”

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Oct 23,2023
Minithumbup
Karen
Abbie
By: 'Christian'
Oct 23,2023
0 people found
this helpful
Very professional and on the ball second to none for service...
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“I have always been treated with the utmost re......”

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Oct 13,2023
Minithumbup
Karen
Abbie
By: 'Andrew'
Oct 13,2023
0 people found
this helpful
I have always been treated with the utmost respect and care. From my first enquiry to the last contact I had with Goymour Homes earlier today. I have been in my cottage for 14 months and I am very happy. They encourage me to make it ...
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“Enquired about a property in Newmarket for me......”

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Sep 05,2023
Minithumbdown
By: 'Sarah'
Sep 05,2023
1 people found
this helpful
Enquired about a property in Newmarket for me and my children. Loads of pointless questions, but didn't even ask my name!!! Got the sense they weren't interested in renting to me, probably because I'm a single parent with 2 children! Lady on phone was condescending and ...
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“Great company!...”

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Jun 19,2023
Minithumbup
Abbie
Karen
By: 'Alexandra'
Jun 19,2023
0 people found
this helpful
Great company with a helpful staff! The staff are always friendly and very efficient with any inquiries....
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“I am completely satisfied with the service I ......”

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Jun 16,2023
Minithumbup
Karen
Abbie
By: 'Alan Thompspn'
Jun 16,2023
0 people found
this helpful
I am completely satisfied with the service I receive. It is courteous, detailed and prompt...
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Attachments

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“Experts in the rental market...”

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Jun 16,2023
Minithumbup
Karen
Abbie
By: 'Karen Chandler-Male'
Jun 16,2023
0 people found
this helpful
Karen and the team at Goymour provide an excellent service and have exceptional knowledge of the rental market and current market trends....
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“Goymer Homes have acted for us as landlords f......”

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Apr 20,2023
Minithumbup
Abbie
Karen
By: 'Hazel Pearce'
Apr 20,2023
0 people found
this helpful
Goymer Homes have acted for us as landlords for over 10 years. They are professional and friendly. They use great tradespeople who have always done a good job in our property when needed. We have found Goymer Homes prices to be lower than other agents and ...
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“Goymour Homes have been our letting agents fo......”

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Mar 17,2023
Minithumbup
Abbie
Karen
By: 'BARTLETT'
Mar 17,2023
0 people found
this helpful
Goymour Homes have been our letting agents for 15 Years! They have always provided us with excellent professional service and solved any issues. Thoroughly recommended!...
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“A wonderful experience, lovely team, always v......”

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Oct 18,2022
Minithumbup
Karen
Abbie
By: 'Marina Ferro'
Oct 18,2022
0 people found
this helpful
A wonderful experience, lovely team, always very helpful, I cannot thank you enough for your support and friendly smile :)...
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“I highly recommend Goymour Homes. The staff a......”

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May 23,2022
Minithumbup
Karen
By: 'Scott Moore'
May 23,2022
0 people found
this helpful
I highly recommend Goymour Homes. The staff are friendly and always went the extra mile to ensure we were looked after. They responded to all enquiries and have been the best agents we have had to date....
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“Great experience! From Karen and Emily (shame......”

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May 16,2022
Minithumbup
Karen
By: 'Uwe'
May 16,2022
0 people found
this helpful
Great experience! From Karen and Emily (shame I can only choose 2 people in this review programme), the office personnel, to Rob the letting negotiator. Very quick replies, concise, informative and helpful and also kind, polite treatment. I can only recommend this agency!...
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“I am really comfortable and happy with Goymou......”

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Apr 26,2022
Minithumbup
Karen
Abbie
By: 'Ian Crowther'
Apr 26,2022
0 people found
this helpful
I am really comfortable and happy with Goymour Homes managing my property. I feel like it's a proper partnership, nothing is too much trouble, and always on hand for advice. When there is a rare gap in tenancy, they vet and fill it very quickly. ...
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“All the staff in Goymour Homes are very frien......”

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Mar 28,2022
Minithumbup
Karen
By: 'Glady'
Mar 28,2022
0 people found
this helpful
All the staff in Goymour Homes are very friendly, helpful & accommodating to requests. Especially Karen the manager, she’s ever so kind & approachable....
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“Truly excellent service - can't be faulted. ......”

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Mar 25,2022
Minithumbup
Karen
Emily
By: 'WSRB'
Mar 25,2022
0 people found
this helpful
Truly excellent service - can't be faulted. Makes letting a property straightforward and painless. Really glad to have found them....
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“Excellent agents available 24/7 , nothing is ......”

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Mar 25,2022
Minithumbup
Karen
Abbie
By: 'Dave'
Mar 25,2022
0 people found
this helpful
Excellent agents available 24/7 , nothing is too much trouble and they treat all clients as friends not customers. They always respect our property during their visits. Karen is an exceptional agent and friend....
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“Goymour Homes Estate Agents are extremely com......”

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Mar 25,2022
Minithumbup
Karen
Abbie
By: 'Sigi'
Mar 25,2022
0 people found
this helpful
Goymour Homes Estate Agents are extremely competent in their field. As a landlord I have dealt with them for the last 17 years or so. I have always been impressed with their insight and professionalism. I can't recommend them highly enough....
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“Goymer Homes have very successfully managed o......”

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Mar 25,2022
Minithumbup
Karen
Emily
By: 'Pearce'
Mar 25,2022
0 people found
this helpful
Goymer Homes have very successfully managed our rental property for several years. We trust them completely. The team only contact us when necessary. They carry out checks on the property and feedback to us. I would definitely recommend them to anyone wanting to let their ...
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Tenant Fees

Overall Fees

Tenant Fees
You will not be asked to pay any fees or charges in connection with your application for a tenancy. However under the terms of our standard assured shorthold tenancy agreement, you will be required to pay certain fees for any breach of that tenancy agreement in line with the Tenant Fees Act 2019. In consideration of us processing your tenant application, you agree to pay those fees to us on request.
During the tenancy (payable to the Agent)

Payment of up to £50 inc vat if you want to change the tenancy agreement

Payment of interest for the late payment of rent at a rate of 3% over the Bank of England Base rate

Payment of the reasonably incurred costs for the loss of keys\\\\\\\/security devices . If the loss results in the locks needing to be changed , the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there wil be a chatge of £15 per hour ( I

Last updated on 04/06/2019, 6:30 PM by Karen Firth , Branch Manager

Overall Fees

Tenant Fees
You will not be asked to pay any fees or charges in connection with your application for a tenancy. However under the terms of our standard assured shorthold tenancy agreement, you will be required to pay certain fees for any breach of that tenancy agreement in line with the Tenant Fees Act 2019. In consideration of us processing your tenant application, you agree to pay those fees to us on request.
During the tenancy (payable to the Agent)

Payment of up to £50 inc vat if you want to change the tenancy agreement

Payment of interest for the late payment of rent at a rate of 3% over the Bank of England Base rate

Payment of the reasonably incurred costs for the loss of keys/security devices . If the loss results in the locks needing to be changed , the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there wil be a chatge of £15 per hour ( I

Last updated on 04/06/2019, 6:32 PM by Karen Firth , Branch Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please ask for further details
Last updated at 4:22 PM 17/03/2023 by Karen Firth

Awards won by Goymour Homes, Bury St Edmunds IP33 1LZ



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Goymour Homes

Branch - Bury St Edmunds, IP33