“Pure Property charged me an illegal 'holding deposit' of £200 in ......”
1 Star Review
Nov 01,2017
By:
'Rights5886'
Nov 01,2017
Branch: Edinburgh, 141 Gilmore Place
Services: Lettings (Prospective customer)
Rent PCM: £695
Would you recommend?: No
Postcode: EH1
Branch: Edinburgh, 141 Gilmore Place
Lettings (Prospective customer)
Rent PCM: £695
Postcode: EH1
4
people found
this helpful
Pure Property charged me an illegal 'holding deposit' of £200 in order to apply for a property, and then kept the money. This is an illegal practice. When I contacted them to get the money back (with the help of Shelter's Reclaim Your Fees online toolkit) they insisted the fee wasn't illegal and gave a really weak story about having to get the money back from the owner who now lived overseas. However funnily enough when I told them I was going to take them to court for it they suddenly complied and paid me back! What a disgraceful practice, I dont know how they can not be ashamed of what they are doing. I urge anyone applying to be a tenant with them NOT to pay illegal fees, and if they need more information or support to get the fees back I would recommend Shelter Scotland's website.
Comment on agent fees
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