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Jun 27,2012
By: 'millym'
Jun 27,2012
10 people found
this helpful
queensgate residential manage the property below us- the latest tentants they have placed in this property have been a nightmare. we have been subjected to unacceptable levels of noise ie: shouting,screaming,doors slamming till 4am at least 3 days a week since these delights moved in. we are professional people who work- working with this bunch of antisocial moronsd living below u8s has become very difficult. 6 emails of complaint to the property letting agent \'savio\' at this company have not received 1 acknowledgement, response or reply\' deal with these people at your peril- extremely unprofessional idiots - or maybe they let their properties to friends and dont give a toss who has to live near them. HIGHLY UNRECOMMEND STEER WELL CLEAR FOLKS yopu have been warned!!! also previous potential tenants we have caught the leting agent lying about availability of parking - pointing out a parking space that was actually owned by another owner occupier of a flat in our building- minor compared with the crap we are now dealing with but should give you an idea of what you may be dealing with!! would i let them manage our property?? or sell our property- hell no!!!
What agent could do to change your mind?
gewt rid of the antisocial idiots they have placed in the flat below us- do i have to wait until my husband is assaulted and hurt before they 1. acknowledge my emails of complaint. 2. do anything about it. Stay well cleart people - the worst sort of estate agents!
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By: Millym
Feb 05, 2014
And my final comment to you complete bunch of unprofessional possibly "xxxx" bunch of idiots - court case last year.CPS dropped all the racism charges against my husband ( quite rightly - my faith in British justice has been restored !) .......and for the common assault charge...NOT GUILTY! ....and where was your fake witness prepared to write a statement to police accusing us of racism ( and remember 1/2 my family are Indian!) ....but not prepared to turn up in court? Say no more !
By: millym
Mar 07, 2013
alex alex where have you gone???savio savio where are you??? no response to my reply to your false accusations- funny how we see multiple 'collections agencies' 'final demand' letters ( yes you can se through the envelope letter) arriving for your wonderful ex tenants below us!! ( and very satisfying to us is the fact that most of them now are addressed to Queensgate marvellous Residential !!!) Now they have thankfully gone - and lets face it they went and funny how the flat was trashed just after they disappeared!! In fact funny (not!!!!!t how our whole building was targeted by thieves a week after they disappeared - no they didnt manage to kick our door in despite an obviously sustained attack but we feel so sorry for the single woman upstairs whose door was kicked in and flat raided. ) we have owned our flat as i said previously FULL LEASEHOLD BOUGHT PIVATELY, for over 11 years now and on many occasions the communal door has not been secure, but funny?? how a week after your delightful tenants and their lovely brother who thinks nothing of using a blade in a fight moves out - our building is seriously targeted ,.
Unprofessional does not even begin to describe your company. Your 5* ratings are obviously from friends, no company has ratings that range from 1 - 5 *. And once again i would advise anyone of thinking of dealing with such a bunch of cowboys to think again- seriously!
But have to add on a positive note, much as i hate to, because omg how we hate Queensgate for making our lives such a misery last year with their tenants from hell the latest tentant that Queensgate have placed below us is a normal person, obviously works, doesnt create a noise nucance and we have no complaints about- maybe they are learning that ignoring and treating people like ourselves with nothing but the utmost contempt is not good business practice ( we live in hope) !!!!
By: millym
Dec 11, 2012
Rubbish Alex. We have suffered months of hell from your 'young lady' and her friends & family. Shouting screaming, ( I have the screaming at approx 2am on one occasion, recorded through a concrete floor on my phone) ,slamming doors and shouting down a mobile phone directly outside our bedroom window 3-4 times a week till 3 am. Polite requests to kep the noise down were met with being sworn at & told to call the noise team or the police. Emails to Queensagates Savio totally ignored. As for the race issue rubbish never about race only the noise. Yes I may be white but 1/2 my family are Indian, I speak Arabic, I work closely with Arabic people as a charge sister of an Intensive Care Unit., Our friends are middle eastern., black african and eastern european. You also failed to mention that my husband was attacked by your charming tenants brother with a blade of some sort ( documented by police) yes he is in court but only because he stupidly didnt press charges at the time. The race issue is being used to deflect attention from the knife attack regardless of what you have written. How sad a man in his 20's is so tough he has to use a knife against a man in his 50's - pathetic!( People reading this response think carefully about using Queensgate) How sad a so called professional company also has to fling the race card when met with a review they dont like. You can pass all the details you like to police - the details of all the issues will come out in court- we have no problem with this. And sadly yes you ?Alex?Savio have also jumped on the race bandwagon & accused my husband of being racist to you - complete fabrication he has never met you - the only Queensgate employee he ever met was when he caught one of you showing a previous tenant ( over a year ago ) pointing out a privately owned parking space ( not the flat you are responsible fors) to a prospective tnant telling him it was his parking.
Finally get your FACTS straight, we have NEVER been housing association or any form of council housing tenants, we as did 3/5 owners in our block, bought our home in a private sale over 11 years ago. We did not buy a share in our flat we bought the entire flat leasehold PRIVATELY not from TVHA. I also would like to add I we do not have a probelm with any DHSS tenants in our building as long as they behave as civilized people, we dont care who rents the flat below us as long as they show some form of consideration for their neighbours. It is not relevant as I have sadi we dont care who rents below us as long as they dont make our lives a misery, but for someone who paid her rent without any assistance form social services ( and our taxes) I did put an awful lot of, (and regularly) brown DHSS letters in her mailbox ( yes we all know what DHSS envelopes look like)
To anyone reading Queensgate response and mine - think very very carefully before using them, you may choose to believe 'Alex' and his response and accusations against our character but I would say - if they are so marvellous why are they 9000+ out of 10000 in reviews - the bottom of a very large pile. I rest my case!
By: Alex
Nov 07, 2012
You have given an inaccurate review about our company. You fail to remember that your husband is being charged in court by the London Met Police for being a tung and racist. He has been antagonising a young lady living in the flat who pays here rent without any assistance from any council. Furthermore, you are the ones who are housing association tenants and managed to buy a share in your flat. We will be passing all these details also to the Police and hope that the Law will come down hard on you and your husband for such criminal and anti social acts.

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Queensgate Residential

11-12 Gun Street Reading

01189 590001

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