...left to get your reviews in for the 2018 Estate & Letting Agent Awards

Oct 30,2017
Minithumbdown
By: 'Tenant100'
Oct 30,2017
3 people found
this helpful
Renting through Capital Heights as a tenant was a nightmare for me. I got unprofessional and rude, sometimes downright sexist e-mails. Despite several e-mails it took three weeks to have an issue with spotlights fixes, so we had to spend Christmas in darkness. They bully you with numerous e-mails and phone calls when you don't respond within 5 minutes (apparently they don't understand tenants also have lives and jobs). I think it is unethical as a landlord to rent through Capital Heights as this is the worst customer service I ever experienced when renting in London. Reading the the reviews they only take care of the landlords but treat tenants very badly.
Comment on agent fees
a bit high but ok.
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Capital Heights Ltd

8 Toynbee Street  Spitalfields, London
Greater London
E1 7NE

02070780077

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