Richard James Estate Agents (Swindon)
Town Centre Swindon, Swindon, SN1
1/5, 1 reviews
0% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



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“October 2017. The Property Ombudsman found in our favour in respect ......”

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Oct 30,2017
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By: 'Richard'
Oct 30,2017
1 people found
this helpful
October 2017. The Property Ombudsman found in our favour in respect of a complaint ref Swindon's Richard James Estate Agent. Three of our complaints upheld. Proposed compensation too. RJ failed to operate a complaints process - failed to acknowledge and respond to a complaint, sent aggressive emails to someone with poor health issues when asked not to by a Solicitor and failed to advise how we could escalate a complaint. Their internal complaints process is non-existant, peverse, biaised. Do not attempt to sell your home through this Agent.
Comment on agent fees
Bad. They did not deserve a fee in our case.
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Opening Hours
Address

Richard James Estate Agents (Swindon)
23 Commercial Road
Swindon
Wiltshire
SN1 5PL
01793 431725

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £800 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 1 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“October 2017. The Property Ombudsman found in our favour in respect ......”

Share on :
Oct 30,2017
Minithumbdown
By: 'Richard'
Oct 30,2017
1 people found
this helpful
October 2017. The Property Ombudsman found in our favour in respect of a complaint ref Swindon's Richard James Estate Agent. Three of our complaints upheld. Proposed compensation too. RJ failed to operate a complaints process - failed to acknowledge and respond to a complaint, sent aggressive ...
read full review
Comment on agent fees
Bad. They did not deserve a fee in our case.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Richard James Estate Agents (Swindon), Swindon SN1 5PL



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