Jun 25,2012
By: 'Raqwella'
Jun 25,2012
0 people found
this helpful
We purchased our property from Regents, Staines branch.
We first viewed the property christmas week, in December and sale completed at the beginning of March.
Our primary contact was Tom Biffen, who was in his first couple of weeks employment with the company.
We found him to be very friendly and approachable, but professional at the same time. He was supported by James, the manager who was also friendly and professional.
We made thorough pains of ourselves phoning up to re view the house on several occasions and to bring workmen in to quote for refurbishment. Tom never made us feel as if we were being a nuisance and we were always met with a smile.
We were kept updated with the progress of the sale and any queries were dealt with swiftly .( Unlike other estate agents that we have dealt with in the past.)
We would not hesitate to recommend Regents and if we were ever to sell, would consider using them again.
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By: Regents Estate Agents
Jul 03, 2012
Dear Raqwella,

Thank you so much for posting your positive review.

At Regents we work really hard to do things differently for our clients and aim to ensure that they all receive a level of service that is second to none. I am delighted to hear that in your case we succeeded and we will make sure that your comments are passed on to Tom and James as I know they will both greatly appreciate this feedback.

We are a local agent who values repeat business and relies heavily on word of mouth recommendations so thank you again for taking the time to post your views.

Weรขโ‚ฌโ„ขd like to wish you every happiness in your new home.

Regents Estate Agents

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142-144 High Street Staines-upon-Thames, Staines
TW18 4AH

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