Ross Estates Sales & Lettings
Glasgow, G3
3.6/5, 17 reviews
71% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
60% lettings fee satisfaction
1-2-Let | Free instant Valuation

“Fast sale very professional and would certainly use again. Property ......”

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Oct 19,2017
Minithumbup
By: 'Christian'
Oct 19,2017
1 people found
this helpful
Fast sale very professional and would certainly use again. Property went on the market on the Thursday and we had an offer on the Monday.
Comment on agent fees
Competitive
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Opening Hours
Address

Ross Estates Sales & Lettings
116 Elderslie Street
Charing Cross,Glasgow
City of Glasgow
G3 7AW
01413707050

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £98,000 £625,000
Lettings 50% 60% £450 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 4 10 0 0 0 1 0
Areas covered
  • Glasgow
  • Lanarkshire
  • Renfrewshire
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“Great Service...”

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Mar 08,2019
Minithumbup
By: 'Mary M'
Mar 08,2019
1 people found
this helpful
This company have been amazing to deal with, they helped us through the sale of our house from start to finish. Robert Ross and his team are so nice to deal with. Would recommend....
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Comment on agent fees
Excellent for the level of service
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“Great service - extremely hard working...”

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Apr 21,2018
Minithumbup
By: 'Colin M'
Apr 21,2018
1 people found
this helpful
Robert, Russell and their team impressed us from start to finish with the sale of our 4 bedroom house in Bothwell. They have helped to make a very stressful situation much more manageable. Gave us an honest opinion when it came to pricing when the other ...
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Comment on agent fees
Very reasonable and worth every penny when we saw the end result.
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“Im shocked and disgisted *. Way too much of a deposit ......”

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Nov 17,2017
Minithumbdown
By: 'Chris'
Nov 17,2017
0 people found
this helpful
Im shocked and disgisted *. Way too much of a deposit was payed. Even after a month of my tenancy ending they are telling me Im still liable for the property and rent because they have not received a key I sent a long time ago. ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Fast sale very professional and would certainly use again. Property ......”

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Oct 19,2017
Minithumbup
By: 'Christian'
Oct 19,2017
1 people found
this helpful
Fast sale very professional and would certainly use again. Property went on the market on the Thursday and we had an offer on the Monday....
read full review
Comment on agent fees
Competitive
Was this helpful? Yes

“Excellent service from start to finish. Every member of staff ......”

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Sep 22,2017
Minithumbup
By: 'Lewis Shepherd'
Sep 22,2017
1 people found
this helpful
Excellent service from start to finish. Every member of staff I dealt with was extremely friendly and helpful, which was my main reason for choosing this agent as I believe this friendly attitude goes a long way to encouraging the buyers and getting the best ...
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Comment on agent fees
Fees were competetive and reasonable given the level of service.
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“We have used Ross Estates to both buy and sell ......”

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Sep 18,2017
Minithumbup
By: 'HappyBuyer&Seller'
Sep 18,2017
1 people found
this helpful
We have used Ross Estates to both buy and sell our current house. Their standard of communication is exceptional, and their local knowledge meant we achieved a much higher sale price than other agents recommended. They are astute and well versed at negotiation so will ...
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Comment on agent fees
Excellent rates and made us £££ more than other agents suggested. Worth every penny.
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“Efficient, professional and friendly service. Got me the price for ......”

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Sep 15,2017
Minithumbup
By: 'Marie'
Sep 15,2017
2 people found
this helpful
Efficient, professional and friendly service. Got me the price for my property and will definitely use Ross Estates again. Always return calls!...
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Comment on agent fees
Good considering they include virwings
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“Excellent service, great price for our house, always available and ......”

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Sep 14,2017
Minithumbup
By: 'Tom Cuthill'
Sep 14,2017
2 people found
this helpful
Excellent service, great price for our house, always available and very customer focussed. Worked tirelessly to complete the sale right up to the date of entry....
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Comment on agent fees
Very fair
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“* Avoid this conpany at all costs. Staff are unhelpful and ......”

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Aug 25,2017
Minithumbdown
By: 'Chris'
Aug 25,2017
1 people found
this helpful
* Avoid this conpany at all costs. Staff are unhelpful and even rude. Once you want to leave they will not help at all....
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“I have been using these guys since 2009 when I bought ......”

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Jul 11,2017
Minithumbup
By: 'AB Glasgow'
Jul 11,2017
1 people found
this helpful
I have been using these guys since 2009 when I bought my 1st rental property. I now own several properties that they manage for me. They are always on hand to give me advice when I am looking at new properties and are very responsive whenever ...
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Comment on agent fees
Excellent
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“Thank you for your assistance in selling my flat, everything ......”

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Jun 07,2017
Minithumbup
By: 'Danielle'
Jun 07,2017
1 people found
this helpful
Thank you for your assistance in selling my flat, everything ran smoothly and I was always kept up to date with the progress. I will be recommending you to my pals if they are selling or renting....
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Comment on agent fees
Fees were fixed so I knew what I was paying for
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“We found ourselves in the position of having to sell ......”

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May 23,2017
Minithumbup
By: 'J Rogers'
May 23,2017
0 people found
this helpful
We found ourselves in the position of having to sell two properties which were miles apart and a long way from where we live . Ross Sales & Lettings handled every thing from producing the home reports , marketing ,viewing and receiving bids . We were kept fully informed ...
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Comment on agent fees
Competitive Fees
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“Dire.Never let your property with this mob!Staff will ......”

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Apr 23,2017
Minithumbup
By: 'Letting agents need manners'
Apr 23,2017
1 people found
this helpful
Dire. Never let your property with this mob! Staff will only do viewings during the working day when it suits them. Request evenings and you get ignored. Stroppy emails and responses, when you actually get a response! I will never contact them again when I ...
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Comment on agent fees
N/A
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“*Careful to get tricked,they will steal your deposit,steer ......”

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Dec 03,2016
Minithumbdown
By: 'Martin'
Dec 03,2016
3 people found
this helpful
*Careful to get tricked,they will steal your deposit,steer away from them............,and they are ignorant and *incompetent,...
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“I found Ross Sales and Lettings a pleasure to deal ......”

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Jun 06,2016
Minithumbup
By: 'L Hunter'
Jun 06,2016
3 people found
this helpful
I found Ross Sales and Lettings a pleasure to deal with after receiving a recommendation via a friend. I live in Saudi but they always answered my emails quickly which was important to me due to the distance involved and got my flat sold with ...
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Comment on agent fees
Fees were slightly more expensive than others but I was happy to pay them as the service they provided me more than justified their fee
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“This is the worst agent and the most rude I ......”

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Sep 28,2015
Minithumbdown
By: 'Unhappy in Glasgow'
Sep 28,2015
2 people found
this helpful
This is the worst agent and the most rude I have ever used. The problems began before we moved into the property and now we have just given up hope of trying to resolve the problems which persist. Firstly Ross Lettings emailed the contract and ...
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“It took over 5 months for them to find a tenant ......”

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Mar 21,2013
Minithumbdown
By: 'Emma'
Mar 21,2013
1 people found
this helpful
It took over 5 months for them to find a tenant for my flat. Every time that I had a viewer I had to chase them for feedback and not once did I get a call to let me know how a viewing went. Calling was ...
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What agent could do to change your mind?
As above.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Should you have a complaint about any part of our service please do not hesitate to contact Robert Ross on 01416497575 who will investigate your complaint or if you prefer please email to robert@ross-estates.co.uk
Should you wish to escalate any complaint further please contact The Property Ombudsman at https://www.tpos.co.uk/
Last updated at 10:06 AM 24/05/2017 by Robert Ross

Awards won by Ross Estates Sales & Lettings, Glasgow G3 7AW


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