Cluttons
Wapping, London, E1W
1.8/5, 5 reviews
20% recommended
100% sales valuation accuracy
67% sales fee satisfaction

“The worst service ever!!!! Non-responsive at the end of the ......”

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Oct 19,2017
Minithumbdown
By: 'AJ'
Oct 19,2017
5 people found
this helpful
The worst service ever!!!! Non-responsive at the end of the contract, only if they need something! Huge problems with returning our deposit wanted to charge us £700 for no reason! We were waiting over one month just to find out the amount they want to charge us. Just now we started the negotiation, but it is still not resolved and we will need to hire deposit adjudicator!

Be very careful with them, I don't recommend them to anyone!
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Opening Hours
Address

Cluttons
3 Wapping High Street
London
Greater London
E1W 1LS
020 7488 4858

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 67% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 3 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“The worst service ever!!!! Non-responsive at the end of the ......”

Share on :
Oct 19,2017
Minithumbdown
By: 'AJ'
Oct 19,2017
5 people found
this helpful
The worst service ever!!!! Non-responsive at the end of the contract, only if they need something! Huge problems with returning our deposit wanted to charge us £700 for no reason! We were waiting over one month just to find out the amount they want to charge ...
read full review
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“I am a landlord who have used cluttons to find ......”

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Jan 29,2016
Minithumbdown
By: 'London Landlord'
Jan 29,2016
12 people found
this helpful
I am a landlord who have used cluttons to find a tenant for the property and collect rent. Over this 1.5 year period I have experienced the following: 1. Regular late payment of rental income - no responses to calls and emails having to escalate numerous times ...
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“There are two factors which I think are most important ......”

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Jun 19,2014
Minithumbdown
By: 'CrazyMarty'
Jun 19,2014
24 people found
this helpful
There are two factors which I think are most important when reviewing an agency from the perspective of a tenant; First is the agency's selection of properties and effort/ability to find a tenant a property to let/buy which meats the tenant's criteria. Second ...
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What agent could do to change your mind?
The agent should be MUCH more up front about their fees. They should stop trying to PUSH up prices of properties and they should try providing a service that is not based around lining their own pockets.
Attached Filesnbsp;
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“Great positive experience from this branch of Cluttons. Friendly, polite ......”

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Jun 07,2013
Minithumbup
By: 'Kara'
Jun 07,2013
0 people found
this helpful
Great positive experience from this branch of Cluttons. Friendly, polite and efficient. The tenancy fee for the contract was very reasonable (unlike Ludlow Thompson who once tried to charge me £700!!). With this agent a 'holding deposit' was exactly that, the property was off the market ...
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“DO NOT RENT FROM CLUTTONS! They will not help you ......”

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Dec 11,2012
Minithumbdown
By: 'Anonymous (because they're still my agent)'
Dec 11,2012
24 people found
this helpful
DO NOT RENT FROM CLUTTONS! They will not help you with anything that goes wrong and they will charge you at every opportunity. They are 100% focused on getting as much money off the tenant as possible. Any issue with your flat is an opportunity for ...
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What agent could do to change your mind?
I would freeze to death in the artic ocean than use Cluttons for anything.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Cluttons, London E1W 1LS


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