“I have been renting properties for nearly 7 years in Merseyside ......”
1 Star Review
Oct 18,2017
By:
'AJnet'
Oct 18,2017
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: No
Postcode: L3
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Rent PCM: £775
Postcode: L3
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I have been renting properties for nearly 7 years in Merseyside and have always been used to the rental process and have never experienced any problems in the past. I can honestly say that this is the worst letting agent I have ever had the pleasure of using, and would certainly not recommend them to anyone. I found them extreamly unprofessional as neither of their small team have a clue about policies/procedure (including the Landlord & Tenant Act), they demanded that I paid for damaged goods from a past tenant - which is illegal. Upon moving into the property they thought it was totally exceptable for the Landlord to leave a filthy, dirty, unfit for purpose mattress in both bedrooms and a discusting damaged sofa. The furnished property was filthy when I moved in and there was zero effort made to help resolve any of the issues I had. They had no control over my Landlord and decided to pass over my personal contact details that then allowed the Landlord to contact me, very inappropriatly demanding I paid for their damaged goods in their furnished property! Two months after vacating the property I am still having issues with this company i.e deposit etc. Cuddley Bears are an unprofessional mess! Stay clear.
Comment on agent fees
Awful!
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