Oct 18,2017
By: 'Monte40'
Oct 18,2017
1 people found
this helpful
We rented a semi-detached property through Northwoods over a number of years. Throughout our time with the company they provided a friendly, high-quality service all of the time.
We cannot praise Colin Chapman enough. He is an absolute credit to Northwoods and one of the most approachable people in the office. His customer service skills are exemplary.
Andrew Brocklebank also provided plenty of support. No matter how many times we would call the office, he was always on hand to assist us with any queries.
The majority of the tenants that rented our property were excellent. We only had an issue with the last set of tenants due to the way they left our property which we wanted to sell. Thankfully Northwoods did all they could to make up for our disappointment. It must be stressed that the tenants had passed several house inspections however they knew they were leaving the country so were not too bothered about leaving our property in a good condition. We had to spend over 6 hours on a Bank Holiday Monday cleaning the property so it was fit for a final inspection for the next potential buyer. After a thorough clean, Northwoods paid for several items to be taken away as well as emptying the bins at the front of the house. Thankfully the sale of our house was not jeopardised and all went through smoothly.
Based on our experiences with Northwoods we will definitely recommend them to future clients.
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729 Lincoln Road New England, Peterborough

01733 890 082

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