“I can only echo what others previously mentioned about the ......”
1 Star Review
Oct 16,2017
By:
'Camilla'
Oct 16,2017
Branch: Birmingham, 102 Colmore Row
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B1
Branch: Birmingham, 102 Colmore Row
Lettings (as a Tenant)
Postcode: B1
6
people found
this helpful
I can only echo what others previously mentioned about the Birmingham branch. Just utterly disappointing!
The flat that I am renting is great, however, everything else to do with centrick property is a complete disaster.
You have to call them up multiple times a day (e.g with regards to the inventory or other maintenance issues), you are being told that you will receive a call back later that day, but nothing ever happens. You can call as many times a day and send as many emails you like, but you will not get a response anyway, irrespective of whether the messages are marked as urgent or not.
Not only do you wait and wait and wait, you also receive wrong information, due to, what appears to be, uninterested and inefficient staff. In the last three weeks only 1 person (out of how many?) appeared to know what he was doing.
The other frustrating thing is that every time you contact them you have to speak to another incompetent person, to whom you have to explain the whole scenario again.
Do you honestly think that people have nothing better to do with their lives than chasing their lettings agent up?
6
people found
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