This was the worst letting I have ever experienced starting with incompetence and poor service at the beginning to exploitation at the end. I moved into this house described as an executive let with my family In September 2011. There were multilpe faults including garage doors which would not open, a window you couldn\'t secure, dirty dishwasher, washing machine, faulty alarm and no shelf in the Firdge door. It took over 3 months and multiple phone calls to fix these faults and some including the alarm and 1 garage door were never fixed. We moved out after 9 months and this was where the real sting happened. We had the final visit where Lisa informed us the house was fine and then a c week or so later we get a bill for over £2000 - almost exactly the total deposit. For a house which was described as fine they wanted £500 for cleaning and nearly £400 for picking some weeds from the path. This was exploitation of the worst kind. IF YOU ARE LOOKING TO RENT DO NOT USE THEM. YOU WILL BE RIPPED OFF. They are also the most incompetent lazy letting agency I have come across. DON\'T USE THEM.
What agent could do to change your mind?
Be competent and not exploit the tenant!!! Also be honest.