These guys are the type of estate agents that give estate agents a bad name. Totally unscrupulous. All smiles and friendly when they\'re trying to make a sale - after that they dont\' want to know. I rented a flat that was riddled with mould through them and got out as soon as I could. They didn\'t reply to any emails, except when there was some gain for them. The flat was in a terrible state when I moved in - onion peelings in the kitchen, used tissues and rubbish under the bed and mould in the ceiling where the roof had leaked. The landlord then at the end had the cheek to deduct money from my deposit, despite the flat being left in a much better state than when I moved in and Mark Beaunmont made no attempt to negotiate and just fobbed me off to the TDS. Got a much better service from a local Sydenham estate agents (Property World and Uniplan).