...left to get your reviews in for the 2018 Estate & Letting Agent Awards

Oct 07,2017
Minithumbdown
By: 'Angry of Hinckley'
Oct 07,2017
0 people found
this helpful
We had a positive experience initially viewing properties to both rent and purchase. Decided on a lovely rental property and paid £120 for our referencing via homelet. That's when things became a problem. Called the agent who when we called told us we had failed referencing and she didn't know why as homelet wouldn't tell her. She said there was nothing she could do and goodbye, oh and dont bother calling homelet as they wont tell you either. she wouldn't refund our monies as it's wasn't their fault. I have since called Homelet who stated they just carry out the references they do not make the decisions. I then called another agent who stated that the landlord wouldn't have taken us with pets. This company are not to be trusted
Comment on agent fees
Fees acceptable but no refund policy
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Profiles Estate Agents Limited

28-30 New Buildings Hinckley
Leicestershire
LE10 1HW

01455 613555

Opening hours


Find the Best Agent to
Sell or Rent Your Home