“We had a positive experience initially viewing properties to both ......”

Oct 07,2017
By: 'Angry of Hinckley'
Oct 07,2017
0 people found
this helpful
We had a positive experience initially viewing properties to both rent and purchase. Decided on a lovely rental property and paid £120 for our referencing via homelet. That's when things became a problem. Called the agent who when we called told us we had failed referencing and she didn't know why as homelet wouldn't tell her. She said there was nothing she could do and goodbye, oh and dont bother calling homelet as they wont tell you either. she wouldn't refund our monies as it's wasn't their fault. I have since called Homelet who stated they just carry out the references they do not make the decisions. I then called another agent who stated that the landlord wouldn't have taken us with pets. This company are not to be trusted
Comment on agent fees
Fees acceptable but no refund policy
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