Rugby, CV21
4.9/5, 100 reviews
98% recommended
98% sales valuation accuracy
96% sales fee satisfaction



Property Features

Fine & Country Rugby

“Having only two options to select a member of staff ......”

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Oct 02,2017
Minithumbup
By: 'Sheila'
Oct 02,2017
1 people found
this helpful
Having only two options to select a member of staff for recognition isn't really enough as everyone worked as a team to bring the sale of my property to a satisfactory closure. During the process they were all empathetic yet professional in their approach. They worked extremely hard to procure a sale to the right persons and I have no hesitation whatsoever in recommending their services
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Opening Hours
Address

Fine & Country
5 Regent Street
Rugby
Warwickshire
CV21 2PE
01788 820062

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 96% £62,500 £1,300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 56 1 37 1 5 0
Areas covered
  • CV21
  • CV22
  • CV23
  • NN6
  • NN11
  • LE10
  • LE17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales Property Redress Scheme
Latest Properties

No Properties

Images & Videos

“We recently had the pleasure of working with Liz & Nicola...”

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Feb 25,2024
Minithumbup
Nicola
By: 'Steve'
Feb 25,2024
0 people found
this helpful
We recently had the pleasure of working with Liz and Nicola from Fine & Country (Rugby) to sell our family home of 20 years. From the moment they entered our house until the day we completed they have been a brilliant team and very professional. They were ...
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“Liz and Nicola from Fine and Country ( Rugby) are a ......”

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Jan 14,2024
Minithumbup
Nicola
By: 'Judith'
Jan 14,2024
0 people found
this helpful
Liz and Nicola from Fine and Country ( Rugby) are a brilliant team who made selling our house a very personal and positive experience. They are professional, attentive and excellent communicators who inspire confidence in the whole process. From the way they managed viewings through to ...
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“The agent for the vendors of the house we bou......”

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Aug 02,2023
Minithumbup
Sam
By: 'Nicholas Stoydin'
Aug 02,2023
0 people found
this helpful
The agent for the vendors of the house we bought was Fine & Country in Rugby. Sam Funnell showed us around the house and was clearly very knowledgeable about the property and the wishes of the vendor. During the process he checked regularly with us on ...
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“5 star Agebts Nicola and Liz at fine and country Rugby...”

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Jul 31,2023
Minithumbup
Nicola
By: 'John'
Jul 31,2023
1 people found
this helpful
Nicola and Liz at fine and country Rugby have been the most amazing support through our sale. Sale of an older home is never straightforward but they helped every step of the way. Having someone who loved our home as much and we did was ...
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“From a professional perspective as a Chartere......”

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Jul 29,2023
Minithumbup
By: 'Geoff'
Jul 29,2023
0 people found
this helpful
From a professional perspective as a Chartered Building Surveyor I come into contact with many Estate Agents and I can say quite candidly that if I were to sell my house they would be my first choice....
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“We sold our house through Nicola and Liz at F......”

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Jun 27,2023
Minithumbup
Nicola Loraine & Elizabeth Teasdale
By: 'Jemma'
Jun 27,2023
0 people found
this helpful
We sold our house through Nicola and Liz at Fine and Country and I cannot recommend these ladies enough. We had several viewings which the ladies always went above and beyond to sell our house, they would even turn up early and help with any ...
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“Would never buy a house marketed by Fine and Country Rugby - Claire Heritage...”

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Mar 02,2023
Minithumbdown
Claire Heritage
By: 'Lee & Philippa'
Mar 02,2023
0 people found
this helpful
We were purchasing a house which Claire Heritage was marketing. At the open house it was a free for all, and she sat on her laptop, we waited until everyone left in order to speak about the house. Firstly, she kept us waiting for one ...
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By: Nicola Wright
Mar 22, 2023
View all comments (2)
Dear Lee & Phillipa, I have responded to your complaint directly to you via email. I have taken my time to consider your view point on the matter and completed a thorough investigation and simply cannot find any fault with the conduct, communication or help that both Claire and Sam offered to you throughout the duration of this purchase. They did the very best they could, given the circumstances and the additional time that was added onto the purchase by the change in proceeding independentl ...

“Happy Purchasers...”

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Oct 29,2022
Minithumbup
Nicola Loraine & Elizabeth Teasdale
By: 'Roger and Sara'
Oct 29,2022
0 people found
this helpful
We found Liz and Nicola to be professional, friendly, and efficient. Their communication was very good. They did their best to accommodate our requests. They guided us through the process, and appeared to really want the transaction to be smooth. We would highly recommend them....
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“From our initial viewing, Nicola and Liz were honest, straightforward ......”

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Jul 08,2022
Minithumbup
Nicola Loraine & Elizabeth Teasdale
By: 'Meadhbh'
Jul 08,2022
0 people found
this helpful
From our initial viewing, Nicola and Liz were honest, straightforward and helpful with any queries or concerns we had on the property. They made the offer process exceptionally easy and stress free. Previous transactions have unfortunately never been easy but Nicola and Liz completely changed ...
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“Liz and Nicola at the Rugby office were brill......”

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Feb 10,2022
Minithumbup
Nicola Loraine & Elizabeth Teasdale
By: 'Pat and Gerald'
Feb 10,2022
0 people found
this helpful
Liz and Nicola at the Rugby office were brilliant. We sold very quickly and everything ran smoothly. They always responded by return to our questions and nothing seemed to be too much trouble....
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“Happy buyers!!...”

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Dec 10,2021
Minithumbup
Nicola Loraine & Elizabeth Teasdale
Dec 10,2021
0 people found
this helpful
We have just moved into our new home bought through fine and country. Liz and Nicola ( Rugby) were amazing from start to finish and were really helpful in keeping the lines of communication flowing to ensure we were n with ample time for Christmas. I ...
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“We are very happy to leave a 5 star review fo......”

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Mar 10,2020
Minithumbup
Sam
By: 'Vicki'
Mar 10,2020
0 people found
this helpful
We are very happy to leave a 5 star review for Sam Funnell and his team. Sam worked tirelessly on our behalf to complete the sale on our house. None of us envisaged he would also have to deal with the sale of our buyers home ...
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“We would like to say a big thank you to the t......”

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Nov 26,2019
Minithumbup
Sam
By: 'Charlie'
Nov 26,2019
0 people found
this helpful
We would like to say a big thank you to the team at Fine & Country, Rugby. Our property was marketed quickly and professionally by Sam in order to attract as many buyers as possible. Communication was excellent and particular thanks to Liz and Nicola for ...
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“5 STAR...”

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Nov 14,2019
Minithumbup
Sam
By: 'Paul'
Nov 14,2019
0 people found
this helpful
Recently sold a grade II listed building in Northants. Sam and Liz were excellent; professional and very involved in finding the right buyer at a fair price. Would highly recommend....
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“Very satisfied buyers...”

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Jul 23,2019
Minithumbup
By: 'Ed'
Jul 23,2019
0 people found
this helpful
We bought our new home near Daventry using Fine & Country, dealing with Liz. Compared to past experiences with other agents, as a buyer it was so much easier dealing with Liz and the team and it took a look of the stress out of the ...
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“Honeyhurst Farm...”

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Jul 11,2019
Minithumbup
Sam
By: 'John'
Jul 11,2019
0 people found
this helpful
What a totally professional company. I've never dealt with anyone that is not only straight talking but does what it say's on the box. Should be on the telly with the video and puts most house tv show's to shame...
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Comment on agent fees
Not a problem with prices
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“We recently purchased a house which was liste......”

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Jun 26,2019
Minithumbup
Nicola Loraine & Elizabeth Teasdale
Graham
By: 'Adrian'
Jun 26,2019
1 people found
this helpful
We recently purchased a house which was listed on Fine & Country, Rugby and it was always a great pleasure to speak to the professional and efficient team members that helped us at every step of the process. Thank you all very much for the support, ...
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“Purchase ..... excellent service...”

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Jun 24,2019
Minithumbup
By: 'Susan'
Jun 24,2019
1 people found
this helpful
We bought our new home in Clifton via Fine and Country and dealt mainly with Liz. Liz was always a pleasure to deal with and extremely helpful with all of our questions and requests. As a buyer, we received a beautiful bouquet from the team ...
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“Excellent service really impressive...”

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May 08,2019
Minithumbup
Sam
Nicola Loraine & Elizabeth Teasdale
By: 'Mandy'
May 08,2019
1 people found
this helpful
The Fine and Country team at Rugby are truly excellent. They sold my property very quickly, secured a great price and supported me throughout the sale process. Very highly recommended....
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Comment on agent fees
Good value given service
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“Purchase...”

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Dec 17,2018
Minithumbup
Nicola Loraine & Elizabeth Teasdale
By: 'Vicky'
Dec 17,2018
0 people found
this helpful
Excellent service and communication from start to finish! Very professional and honest and a real help with getting the purchase complete in a quick time frame...
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“Sale...”

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Dec 07,2018
Minithumbup
Graham
By: 'Mr'
Dec 07,2018
0 people found
this helpful
We instructed Fine & Country as our home is a unique property and knew it would take a specialist agent to get us sold and to achieve the best price. We were not let down at all. The marketing was exceptional and there negotiating on the ...
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Comment on agent fees
Fees were higher than I expected but the negotiating got me a higher sales price. So all round better outcome financially.
Attachments

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“Excellent Service...”

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Dec 07,2018
Minithumbup
Graham
By: 'Chris'
Dec 07,2018
0 people found
this helpful
'Buy Cheap, Buy Twice' perhaps not perfectly aligned to House selling, but i'm sure you get the gist. Great team, focused, knowledgeable, friendly, professional. Its what you expect, but rarely experience....
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Comment on agent fees
Get what you pay for
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By: Graham Lee
Dec 07, 2018
View all comments (1)
Thank you Chris and we wish you all the best for the future. ...

“Pure Class...”

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Oct 23,2018
Minithumbup
Sam
Nicola Loraine & Elizabeth Teasdale
By: 'James'
Oct 23,2018
0 people found
this helpful
The whole experience with Fine and Country has been exceptional. The old saying that you 'pay for what you get' is exactly that. We had a house which we thought would be exceptionally difficult to sell. The guys at Fine and Country came in and ...
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Comment on agent fees
Fess are at the higher end of what you would pay, but I doubt we would have sold as quickly as we did had we not gone with these guys. Ultimately they have probably saved me money in the long run.
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“All members of staff...”

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Oct 16,2018
Minithumbup
By: 'Kate'
Oct 16,2018
0 people found
this helpful
Having started with another agent and left after 3 months with only 1 viewing fine and country came into there own. They achieved at least 1 viewing every week, very professional on every level , sale involved long chain all staff went above and beyond to finalise exchange and ...
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“Faultless & Professional...”

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Oct 12,2018
Minithumbup
Nicola Loraine & Elizabeth Teasdale
Sam
By: 'Glenn'
Oct 12,2018
0 people found
this helpful
We viewed our property twice with Nicola in the summer and were delighted with how our offer was handled. She kept our vendors at bay when things went wrong in our chain and I can only imagine what woukd have happened if she wasn't there ...
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Comment on agent fees
Buyers only
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“Whirlwind sale...”

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Aug 04,2018
Minithumbup
Nicola Loraine & Elizabeth Teasdale
Graham
By: 'Annie'
Aug 04,2018
0 people found
this helpful
Our house was valued and a full asking price offer received and accepted within 24 hours. An extremely efficient and professional service with regular contact throughout the (very short) process to completion....
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Comment on agent fees
Fees were fair and reasonable.
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“Got there at last!...”

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Aug 02,2018
Minithumbup
By: 'Stuart'
Aug 02,2018
0 people found
this helpful
In what became a very difficult sale,Liz continued to put in great effort to get the sale through.When our buyer backed out at the last minute,having strung us along for months, Liz found a replacement buyer and we finally sold...well done ...
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Comment on agent fees
Not the cheapest but sometimes you get what you pay for
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“Outstanding, professional service...”

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Jun 03,2018
Minithumbup
Sam
Nicola Loraine & Elizabeth Teasdale
By: 'Nigel'
Jun 03,2018
0 people found
this helpful
From our first meeting with Sam it was clear Fine and Country were the agents for our type of property. They quickly demonstrated an honest and transparent attitude and respected our views throughout the journey of house selling. Both Sam, Nicola and their colleagues were ...
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Comment on agent fees
Whilst they may appear more expensive than other similar agents, Fine and Country proved to be value for money.
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“Outstanding level of service!...”

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May 17,2018
Minithumbup
Sam
Graham
By: 'Mrs'
May 17,2018
0 people found
this helpful
From the very outset, I was very comfortable with my choice of agent and having lived in my current home for 31 years it was essential that I made the right decision. Thankfully Sam and his team help guide me through the process and orchestrated a ...
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Comment on agent fees
The fees were higher than other agents, but then you get what you pay for
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“62 Watford Road...”

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Apr 30,2018
Minithumbup
Sam
Nicola Loraine & Elizabeth Teasdale
By: 'Geoff'
Apr 30,2018
0 people found
this helpful
Sam, Liz. and Nicola were absolutely superb in their transaction with us. Always prepared to go the extra mile, especially regarding contacting the legal profession. We couldn't have wished for better estate agents....
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Comment on agent fees
Although not the cheapest, the services offered all well worth the extra remuneration.
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Staff picture Graham
(37)
Staff picture Nicola Loraine & Elizabeth Teasdale
(37)
Staff picture Sam
(26)
Staff picture Claire Heritage
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

F&C (Midlands) Ltd
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the estate agent that is handling your case.
If the estate agent cannot resolve the issue for you then please send a written formal complaint to our Area Manager – [email protected] clearly explaining the specific reasons for your complaint, and how you would like it resolved
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Area Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Area Manager you can write to the Managing Director who will arrange for a separate review to take place. In line with the Property Redress Scheme guidelines the Managing Director will respond to you with a statement of the final view of the matter within eight weeks of your initial complaint.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Redress Scheme and request an independent review.
The Property Redress Scheme will request that you have exhausted the internal complaints procedure before contacting them and waited a minimum of eight weeks to allow us to respond to your complaint. Contact with The Property Redress Scheme must be within 12 months of the incident you are complaining about
When you have raised a complaint with The Property Redress Scheme, they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Redress Scheme / www.theprs.co.uk

By Post
Property Redress Scheme
Premiere House
1st Floor, Elstree Way

By Email
[email protected]

By Phone
0333 321 9418

Borehamwood
WD6 1JH

Please note the following:
You will need to submit your complaint to The Property Redress Scheme within 12 months of the incident you are complaining about, including any evidence to support your case.
Last updated at 10:37 AM 07/10/2022 by allAgents

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Fine & Country

Branch - Rugby, CV21