“I made an appointment by telephone on Friday to view ......”
1 Star Review
Sep 27,2017
By:
'Customer'
Sep 27,2017
Branch: Belfast, 545-547 Lisburn Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BT9
Branch: Belfast, 545-547 Lisburn Road
Lettings (Prospective customer)
Postcode: BT9
5
people found
this helpful
I made an appointment by telephone on Friday to view an apartment in the Malone area. A time was agreed for the following Tuesday at 1.15 p.m.. A second telephone call was made on the Monday to confirm a precise time or the viewing. Assurances were given that this time was perfect and was now noted as confirmed. I arrived at the apartment 5 minutes ahead of the appointment time only to find no-one from Pinpoint turned up. Pinpoint were then telephoned and firstly they said this appointment was not made. After reporting this was not true, the next excuse was that the agent was there for a 1 p.m. appointment. After reporting that a 1.15 p.m. appointment had been agreed with two staff members during the two previous phone calls, a further check was made with other staff in their office. Apologies were then offered saying "wires were crossed by their staff". If you want to rent an apartment, I do not recommend Pinpoint.
5
people found
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