Belvoir Doncaster, Doncaster, DN3
4.4/5, 46 reviews
83% recommended
86% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

Letting Agents & Estate Agents Doncaster | Belvoir Doncaster

“I contacted Belvoir! having worked with the Basingstoke branch in ......”

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Sep 26,2017
Minithumbup
Chris
By: 'Alex'
Sep 26,2017
5 people found
this helpful
I contacted Belvoir! having worked with the Basingstoke branch in the past and having been very impressed with the professionalism showed throughout the process.
Belvoir! Doncaster have been equally as excellent, and have been thorough and prompt to act on any queries or work required whilst they have been managing the property. They oversaw the installation of a new boiler with minimum fuss and i can't recommend them highly enough. A breath of fresh air following a terrible experience with one of the other established Doncaster agents. Thanks to Lorraine and the team!
Comment on agent fees
Very fair and expected - in line with all other quotes we had.
Was this helpful? Yes
By: Lorraine Andrews
Sep 26, 2017
Hi Alex
Thank you very much indeed for leaving us such great comments.
Lorraine Andrews – Office Manager, Belvoir Doncaster

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Opening Hours
Address

Belvoir
2 Croft Court, Church Street
Armthorpe,Doncaster
South Yorkshire
DN3 3FL
01302 322 122

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 95% £0 £0
Lettings 95% 93% £425 £990
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 2 20 5 0 0 0 0 0 1
Areas covered
  • DN3
  • DN4
  • DN5
  • DN6
  • DN8
  • DN9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Lettings TPOS DPS SAGEagent
Latest Properties
Images & Videos

“Me and my daughter moved into our new accommo......”

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Dec 11,2023
Minithumbup
Chris
By: 'Tracey'
Dec 11,2023
0 people found
this helpful
Me and my daughter moved into our new accommodation on Saturday, this is the first time we have rented, but belvoir made it so easy. We absolutely love the house. Belvoir have done everything they said they would and more. Looking forward to the future ...
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“Very poor customer service...”

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Dec 11,2023
Minithumbdown
Katie
Chris
By: 'Adam'
Dec 11,2023
0 people found
this helpful
Belvoir recommended a cleaner to us for our end-of-tenancy cleaning. The cleaner ended up not doing a good job. Belvoir then took money from our deposit to pay for the cleaning. We'd already paid £200 for the cleaner that they highly recommended. So we felt this ...
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“A poor experience...”

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Dec 11,2023
Minithumbdown
By: 'Sofia Guinn'
Dec 11,2023
0 people found
this helpful
Very poor experience in our case! I would definitely not recommend! As my partner stated before they left us for 6 days with no hot water or heating with a newborn baby, when we contacted Chris he asked me to sleep on the sofa downstairs with ...
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“First time renter and everyone at Belvoir Don......”

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Apr 25,2023
Minithumbup
Alicia
Katie
By: 'Adam'
Apr 25,2023
0 people found
this helpful
First time renter and everyone at Belvoir Doncaster did an amazing job on making sure everything went efficiently and effectively Alicia and Katie both go out of their way to help, meeting me before the move in date so I could measure up some rooms ...
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Was this helpful? Yes
By: Chris Duffy
Apr 26, 2023
View all comments (1)
Hi Adam Thank you for leaving us a 5 star review with All Agents. Customer service is very important to us as a team. Alicia Katie & I all appreciate your recommendation. Kind regards Chris Duffy. ...

“I am very pleased with the services they prov......”

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Feb 12,2022
Minithumbup
Chris
Alicia
By: 'Shiela'
Feb 12,2022
0 people found
this helpful
I am very pleased with the services they provided. The customer service was fantastic, they helped me with all my queries. I am satisfied with all the inventory that they have sent me its like what you see in the inventory is what you get. ...
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Was this helpful? Yes
By: Chris Duffy
Feb 14, 2022
View all comments (1)
Hi Shiela Thank you very much for your kind comments regarding our service. I hope your new home is everything that you want it to be for you & your family. Kind regards, the Belvoir Doncaster Team. ...

“Belvoir Doncaster: a fate worse than death...”

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Dec 09,2021
Minithumbdown
Chris
By: 'F'
Dec 09,2021
3 people found
this helpful
If I could change one thing in my life it would be to have never come in contact with Belvoir Doncaster. While renting a property from them they dragged their feet on every issue we had with the property. For a grand total of 7 months ...
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Was this helpful? Yes
By: Charlotte
Mar 19, 2022
View all comments (1)
If the firm refuse to engage or respond to your formal complaint you can lodge a complaint to the Property Ombudsman. They can award you compensation as they did for my brother. Keep your emails showing your attempts to contact them and how they've ignored you. Good luck. ...

“Avoid Belvoir Doncaster...”

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Jul 03,2021
Minithumbdown
Chris
By: 'kieran parker'
Jul 03,2021
4 people found
this helpful
Belvoir Doncaster is quite simply the worst business I have ever had dealings with! I was a tenant at one of their properties for 3 and a half years and during that time there were so many issues: We went 3 months without a working hob, 22 days ...
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By: Chris Duffy
Aug 17, 2021
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The DPS did not make Belvoir aware in a timely way of the tenant’s claim. This and other COVID related factors resulted in Belvoir not being able to make the claim before the DPS deadline passed ** As it was clear that the Landlord would have won the amount claimed for from the bond ** We agreed to credit the Landlord the full amount of £605.00. ** This has never happened before in all the years that we have been trading. ** Belvoir Doncaster have won over 95% of the funds claimed for on the ...

“Say goodbye to your deposit...”

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Feb 06,2021
Minithumbdown
By: 'Paul'
Feb 06,2021
3 people found
this helpful
Not had too bad a service when you finally get hold of someone although a leak on the landing ceiling which was reported to the office and to the person completing inspection was never rectified. Personal choice to use them but don't expect to get ...
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“Tenant...”

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Jan 29,2021
Minithumbup
By: 'Lorraine'
Jan 29,2021
0 people found
this helpful
Rental process from start to finish went smoothly without any problems. All the staff are professional and really lovely to speak to. I had a small problem in the property which was rectified in less than 24 hours, perfect....
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By: Chris Duffy
Jan 29, 2021
View all comments (1)
Hi Lorraine, thank you so much for leaving us a 5 star review. It is great to receive such positive comments! Kind regards Chris Duffy, business owner. ...

“Wanted to rent property from Belvoir , movin......”

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Jan 09,2021
Minithumbdown
By: 'Monika'
Jan 09,2021
3 people found
this helpful
Wanted to rent property from Belvoir , moving from London area I wasn't taken seriously by the business owner. My viewing was changed 3 times in 24 hours and at the end I got message at 2am that my viewing was cancelled due to Covid-19. I was told ...
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“Belvoir managed a property for me for the las......”

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Jan 07,2021
Minithumbup
Chris
Alicia
By: 'Jayne'
Jan 07,2021
0 people found
this helpful
Belvoir managed a property for me for the last 2 years. They have given an excellent service esp in comparison to my previous agency. I am out of the market now otherwise I would have continued with the company...
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“Terrible Attitude and Service...”

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Nov 26,2020
Minithumbdown
By: 'Annalisa'
Nov 26,2020
3 people found
this helpful
I am only posting as this is the only way you appear to get a response as emails get ignored despite various attempts. I will not engage in unprofessional comments I merely want the return of my spare house keys and evidence of house inspection ...
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“Outstanding Service and Gives me Total Peace of Mind...”

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Oct 23,2020
Minithumbup
Chris
Alicia
By: 'brian'
Oct 23,2020
2 people found
this helpful
Chris and his team at Belvoir Lettings Doncaster have managed 2 of my properties for over 5 years now. I use a number of different Letting Agents across the country and the service and attention this guys provide is exceptional in every respect. If I could give ...
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Was this helpful? Yes
By: Alicia Andrews
Oct 26, 2020
View all comments (1)
Hi Brian, Thank you for taking the time to leave a 5 star review. Your feedback is appreciated. Best Wishes - Alicia Andrews - Belvoir Doncaster ...

“I have been very satisfied with Belvoir. I ha......”

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Sep 11,2020
Minithumbup
Chris
Alicia
By: 'Anita'
Sep 11,2020
1 people found
this helpful
I have been very satisfied with Belvoir. I have had direct communications with Alicia, Chris and Katie. As a tenant who is renting alone for the first time, I have found them to be very informative and supportive throughout the renting procedure. They have provided ...
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Was this helpful? Yes
By: Alicia
Sep 11, 2020
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Hi Anita, Thank you for leaving us such a positive review. Good luck in your new home. Best Wishes - Alicia - Belvoir Doncaster ...

“Belvoir Doncaster - Great Service...”

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Feb 22,2020
Minithumbup
Alicia
By: 'John'
Feb 22,2020
2 people found
this helpful
Belvoir Doncaster recently handled the re-marketing of my flat. Their service was professional and efficient, securing a tenant before the last one left. Having been with them for many years now, I would recommend their full managed service: they take great care of all aspects ...
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Was this helpful? Yes
By: Mr Chris Duffy
Feb 22, 2020
View all comments (1)
Hi John, Thank you for leaving us such a great review. It is always good to hear from a long term landlord to know that you are happy with the management service we are providing for you. Kind Regards Lorraine Andrews, Office Manager. ...

“Fantastic, made finding a house so easy. Alic......”

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Dec 28,2019
Minithumbup
Alicia
Chris
By: 'Hannah'
Dec 28,2019
1 people found
this helpful
Fantastic, made finding a house so easy. Alicia made just the right amount of contact and chris made it so easy to fit everything in around my job....
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Was this helpful? Yes
By: Chris
Dec 28, 2019
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Hi Hannah, it is great to receive your feedback and thank you for leaving us a 5 star review it is really appreciated. We wish you & James a very Happy New Year! Regards Chris and the Belvoir Team ...

“Great Help to a First Time Landlord....”

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Dec 27,2019
Minithumbup
By: 'Nicola'
Dec 27,2019
1 people found
this helpful
As a first time landlord the help and level of service received has been fantastic. All the team have been very helpful every step of the way. On the initial contact with Belvoir they thoroughly explained all the process of being a landlord and have ...
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By: Mr Chris Duffy
Dec 27, 2019
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Hi Nicola, many thanks for leaving us a 5 star review and also for the recommendation. It has been a pleasure dealing with you and your family and we look forward to helping you achieve a prosperous 2020! Regards Chris ...

“Very professional, efficient service....”

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Oct 28,2019
Minithumbup
Chris
Katie
By: 'steven'
Oct 28,2019
1 people found
this helpful
Very professional, efficient service - their expertise & contacts helped turn the property round for rental in 5 days!! Would certainly recommend Belvoir, thank you to Chris & the team x...
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By: Chris Duffy
Oct 28, 2019
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Hi Steve, thank you for leaving us such a positive review, it is really nice to get such good feedback. Kind regards Chris ...

“If you ever want to rent a house go with Belv......”

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Sep 30,2019
Minithumbup
Katie
By: 'Julia'
Sep 30,2019
1 people found
this helpful
If you ever want to rent a house go with Belvoir. Their customer service is the best. They are always provide you an ASAP service and won't pull back until your are not satisfied. Special thanks for Katie who helped us with our problem in ...
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Was this helpful? Yes
By: Katie Andrews
Sep 30, 2019
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Thank you Julia, that is really nice to hear we are dealing with your issues quickly. Thanks for being a great tenant! Katie Andrews Property Manager. ...

“Highly Recommend...”

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Sep 22,2019
Minithumbup
Chris
By: 'Angela'
Sep 22,2019
1 people found
this helpful
We are highly delighted with the professional service Belvoir at Armthorpe offer us. Staff are very knowledgeable and any questions are usually dealt with the same day without drama. They have had tricky tenants to deal with in the past for us and they have ...
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Was this helpful? Yes
By: Lorraine Andrews
Sep 23, 2019
View all comments (1)
It's great to receive such a positive review Angela! Thanks to you and Bob for trusting us with your investments over the years and if your looking to grow your 'Property Empire' further, were here to help!! Thanks from all the Belvoir Team. Lorraine, Office Manager ...

“Alicia was fantastic, she couldn't have been ......”

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Sep 16,2019
Minithumbup
Alicia
By: 'Marc'
Sep 16,2019
2 people found
this helpful
Alicia was fantastic, she couldn't have been more helpful. All questions were met with a timely and straight forward response even managing to arrange a property viewing when given very short notice by us. The whole process ran extremely smoothly with plenty of additional support ...
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Was this helpful? Yes
By: Alicia
Sep 16, 2019
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Hi Marc, Thank you for taking time out to leave me such a positive review. It is much appreciated. i hope your move in went well over the weekend. Good Luck in your new home. Thanks again, Alicia - Marketing & Lettings Consultant ...

“Very friendly, professional, efficient and he......”

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Sep 06,2019
Minithumbup
Alicia
By: 'Kenneth'
Sep 06,2019
1 people found
this helpful
Very friendly, professional, efficient and helpful. Excellent service. A pleasure to deal with a company like this. I would highly recommend them to any potential client...
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By: Alicia
Sep 07, 2019
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Hi Ken, thank you for your lovely review and the recommendation and I hope all goes well with your move-in. Kind regards Alicia ...

“Excellent service...”

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May 18,2019
Minithumbup
Chris
Alicia
By: 'Two'
May 18,2019
2 people found
this helpful
We have recently moved into a property as tenants and the whole process has gone so smoothly. Chris and Alicia have been so helpful throughout and always responded efficiently and quickly to any questions or concerns we had. They have made the move so easy ...
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Comment on agent fees
Fees were good.
Was this helpful? Yes
By: Chris
May 19, 2019
View all comments (1)
Hi Paul & Paul, it has been a pleasure to help you at every stage of your move, many thanks for leaving us such a positive review. Regards, Chris Duffy - Belvoir ...

“Easy and hassle free...”

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Apr 14,2019
Minithumbup
Alicia
By: 'Genevieve'
Apr 14,2019
2 people found
this helpful
Alicia is very good at her job. She is happy to answer any and all questions and has been great at helping us get into our first home! She has helped make the whole experience as hassle and stress free as possible. I would highly ...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Alicia Andrews
Apr 15, 2019
View all comments (1)
Hi Genevieve, Thank you for taking the time out to leave such a positive review. i am happy to hear your move in went so smoothly. Always happy to help. Alicia Andrews - Marketing & Lettings Consultant ...

“From a very grateful landlord...”

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Mar 23,2019
Minithumbup
Chris
By: 'Jane'
Mar 23,2019
1 people found
this helpful
Chris and his team at Belvoir have recently managed all aspects of the refurbishment and let of my first property. They have provided advice and guidance throughout, been super efficient and, living 300 miles from Doncaster, saved me lots time as I have trusted them implicitly ...
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Was this helpful? Yes
By: Chris Duffy
Mar 23, 2019
View all comments (1)
Hi Jane, since your first contact with us it has always been a pleasure to deal with you. Thank you for leaving us a great review and for your recommendation. Regards Chris ...

“Brill...”

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Feb 25,2019
Minithumbup
Katie
By: 'K.'
Feb 25,2019
1 people found
this helpful
Was a brilliant move both in and out of the property. Katie was brilliant in giving pointers for how to leave the flat and was very helpful on the moving day....
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Was this helpful? Yes
By: Katie Andrews
Feb 27, 2019
View all comments (1)
Hi Kadie, thanks for the great review. Thank you for leaving the property in such a great condition at the end of your tenancy. Katie Andrews Property Manager ...

“great service...”

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Feb 12,2019
Minithumbup
Alicia
By: 'Steve'
Feb 12,2019
1 people found
this helpful
As usual, problem solved by the Belvoir team. Nothing is too much trouble. Would highly recommend to potential landlords, and renters....
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Was this helpful? Yes
By: Chris Duffy
Feb 15, 2019
View all comments (1)
Hi Stephen & Val, thank you for the recommendation, it is always a pleasure to help. Kind Regards Chris Duffy ...

“Moving made easy...”

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Dec 11,2018
Minithumbup
Chris
By: 'Faye'
Dec 11,2018
2 people found
this helpful
From our viewing to getting our keys today it has been plain sailing thanks to all the staff at belvior. The honesty has been fantastic and I'm so happy to be dealing with such professional staff who actually care. Couldn't recommend highly enough. A huge ...
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Comment on agent fees
Good
Was this helpful? Yes
By: LORRAINE ANDREWS
Dec 11, 2018
View all comments (1)
Thank you Faye for your fantastic review! Its great to hear we have done a good job for you both. We hope you and Denis settle into your new home and are very happy there. (Hope you manage to get your Christmas tree up too!) Thanks again, Lorraine and the team. ...

“New Landlord...”

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Sep 28,2018
Minithumbup
Alicia
Katie
By: 'PNJ'
Sep 28,2018
1 people found
this helpful
Although we have only 2 properties, both of which have been continuously let By Belvoir, we are happy that the service and attention to detail provides real value for money and we feel that they are genuinely looking after our interests....
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Comment on agent fees
Realistic
Was this helpful? Yes
By: Alicia & Katie
Sep 29, 2018
View all comments (1)
Hi Joy & Peter, you are great landlords to work with and thank you for your lovely comments. Alicia and Katie Belvoir ...
Staff picture Chris
(22)
Staff picture Alicia
(20)
Staff picture Katie
(10)

Vendor Fees

Please see our website for details

Landlord Fees

Please see our website for details

Tenant Fees

Tenant Charges In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.Before the tenancy starts payable to Belvoir Doncaster the “Agent”.Holding Deposit: 1 week&
Last updated at 11/04/2023, 10:01 AM by Chris Duffy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:01 AM 11/04/2023 by Chris Duffy

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Branch - Belvoir Doncaster, Doncaster, DN3