I was traveling from home ( 2 hours from guildford) for some viewings with townends. I booked this viewing 1 week ago . 3 minutes before the appointment time - I was told that they could not show me any of the 3 properties which I have booked in to view. This is really ridiculous and very unprofessional . This says a lot about how this company deals with matters.
What agent could do to change your mind?
You guys should take more responsibility when setting up appointments- you\'re dealing with customers not just contracts.Put yourselves into the customer\'s shoes!