Felicity J Lord
Shad Thames Branch, London, SE1
2.3/5, 3 reviews
33% recommended
0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“If you are a landlord with just a single property ......”

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Sep 19,2017
Minithumbdown
By: 'Pushy'
Sep 19,2017
1 people found
this helpful
If you are a landlord with just a single property DO NOT USE this agency. Their are far more better smaller and more professional agents nearby. This agency caused a lot of problems with the tenant by sending demand letter for rent not paid which had in fact been paid. This created a difficult relationship between me and the tenant. Secondly, they do not communicate well between departments. Their billing system is a mess. They have been incompetent up to the last minute making mistakes and sending the wrong refunds. They deduct fees from a refund from the deposit due damages to the flat. I believe that this is not legal and contravenes the DPS rules. They will not take responsibility for their mistakes and instead try to appear bigger and more powerful than their clients. I have since had a much better experience with a smaller agency.
Comment on agent fees
Rent collection, don't do it. Collect yourself because they withhold fees from it. It's also 5%..for doing little and this just allows them free access to the rent paid to deduct fees when the contract renews. I did not feel at all in control, even though I was managing my flat.
Was this helpful? Yes
By: ross
Mar 09, 2018
Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,

Regards
Ross
By: ross
Mar 09, 2018
Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,

Regards
Ross

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Opening Hours
Address

Felicity J Lord
34 Horselydown Lane, Courage Yard
Shad Thames,London
Greater London
SE1 2LH
020 7089 6490

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 100% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 0 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“If you are a landlord with just a single property ......”

Share on :
Sep 19,2017
Minithumbdown
By: 'Pushy'
Sep 19,2017
1 people found
this helpful
If you are a landlord with just a single property DO NOT USE this agency. Their are far more better smaller and more professional agents nearby. This agency caused a lot of problems with the tenant by sending demand letter for rent not paid which ...
read full review
Comment on agent fees
Rent collection, don't do it. Collect yourself because they withhold fees from it. It's also 5%..for doing little and this just allows them free access to the rent paid to deduct fees when the contract renews. I did not feel at all in control, even though I was managing my flat.
Was this helpful? Yes
By: ross
Mar 09, 2018
View all comments (2)
Hi there, We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience. Thank you, Regards Ross ...

“Avoid at all costs. We had a terrible experience with ......”

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Nov 16,2015
Minithumbdown
By: 'Me'
Nov 16,2015
0 people found
this helpful
Avoid at all costs. We had a terrible experience with these cowboys. High pressure sales tactics. Try to force you to use their...
read full review
Was this helpful? Yes
By: Felicity J Lord Estate Agent
Nov 18, 2015
View all comments (1)
Hi I am sorry to read that you have had a negative experience. Could you please forward details of what happened to [email protected] so we can investigate? Many thanks Melanie Smith Customer Relations Manager ...

“Romualdas Stanulis did an amazing job helping us getting the ......”

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Jan 29,2014
Minithumbup
By: 'Amanda'
Jan 29,2014
0 people found
this helpful
Romualdas Stanulis did an amazing job helping us getting the home of our dreams. He was very professional and of great support during the application process....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Felicity J Lord, London SE1 2LH



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