“Aaron managed a brand new flat and brand new house ......”
1 Star Review
Aug 18,2014
By:
'shahed'
Aug 18,2014
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: No
Postcode: G41
Lettings (as a Landlord)
Rent PCM: £750
Postcode: G41
5
people found
this helpful
Aaron managed a brand new flat and brand new house of ours for a few years. In that time the different tenants they placed in our flat caused numerous damage to it. The last tenants left it dirty and unclean, Aaron asked for the keys ...
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What agent could do to change your mind?
We dealt with several agents that worked here, the main ones and last two being Mo and Asif. Over the years we were told different company policies that seemed to change often. Notably, when we first signed with them, they informed us that if the tenant didn't pay the rent, Aaron would pay us and recover the costs from the tenants themselves. When we wished to evict the tenants of one of our properties we were told that they couldn't because they owed Aaron money and if they left then they may not be able to recover the money owed to them. A couple of years later when rent was in arrears for consecutive months, or not the full amount, we were informed that Aaron do not pay the landlord if the tenant falls into arrears which is why they were not paying us. Even though the tenant was breaking the terms of the contract, no action was taken on Aarons part as property managers.
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Comment on agent fees
The fees were a flat rate of ‚£50, however as they did not perform inspections, did not inform of us of any of the dangerous structural changes or modifications to the wiring, plumbing and heating, did not have an inventory, did not produce clear rent statements, did not make regular rent payments to us, did not ensure the properties were left in a clean, safe condition-I would say they did not deserve the fees.
5
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