2 Star Review
Aug 13,2018
By:
'Mark'
Aug 13,2018
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: M3
Sales (as a Vendor)
Postcode: M3
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This estate agent came recommended to me.
Overall they appeared professional and provided a better than average service for a competitive price. The property was sold in good time.
Unfortunately they let themselves down by being patronising and condescending when challenged over mistakes made. Nothing ...
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Comment on agent fees
Fair
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“Unprofessional and Rude...”
1 Star Review
Jul 05,2018
By:
'Chenai'
Jul 05,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M11E
Lettings (as a Tenant)
Postcode: M11E
1
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OVERALL- Condescending, Failure to Admit his Faults, Rude, Lazy and Unprofessional
I had came to the end of my tenancy and was scheduled for the 'check out' in order to get my deposit back. The checkout was scheduled for the 25th. When I called that ...
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“Consistently brilliant service over 5 years...”
5 Star Review
May 02,2018
By:
'Oliver'
May 02,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M5
Lettings (as a Tenant)
Postcode: M5
0
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Over the past five years, its been a real pleasure to have Sutton's City Living as my estate agent. The flat is great, the neighbours are great, the location is great, and on the occasions when I did need assistance from Sutton's City Living (broken ...
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“Fast efficient service...”
5 Star Review
Mar 30,2018
By:
'Adie-pea'
Mar 30,2018
Services: Sales (as a Buyer)
Sold price: £1350000
Would you recommend?: Yes
Postcode: M3
Sales (as a Buyer)
Sold price: £1350000
Postcode: M3
0
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Rob was really helpful and friendly! The seller was looking for a quick sale and that suited me, we managed to go from first viewing to sale competion in under 7 weeks. Rob communicated well with all parties throughout the process and made everything run really ...
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Comment on agent fees
Good
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“Could have been more proactive in keeping new tenants in ......”
3 Star Review
Mar 01,2018
By:
'Rose'
Mar 01,2018
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: M15
Lettings (as a Tenant)
Rent PCM: £725
Postcode: M15
1
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Could have been more proactive in keeping new tenants in the loop with property progress, poor response rate with emails...
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Comment on agent fees
quite expensive considering I did most of the follow up emails
1
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“Good service and friendly staff. I am pleased with the ......”
5 Star Review
Mar 01,2018
By:
'Fang'
Mar 01,2018
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: M17A
Lettings (as a Tenant)
Rent PCM: £800
Postcode: M17A
0
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Good service and friendly staff. I am pleased with the arrangement of the move-in. The price is fair and the location of the property is perfect....
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Comment on agent fees
good
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“professional staff that were very helpful, easy to get a ......”
5 Star Review
Feb 23,2018
By:
'Mal'
Feb 23,2018
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: M16
Lettings (as a Tenant)
Rent PCM: £525
Postcode: M16
0
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professional staff that were very helpful, easy to get a hold of and resolved any queries I had in a timely manner...
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Comment on agent fees
Cheap-normal
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“I recently sold my apartment in Manchester city centre and ......”
5 Star Review
Feb 14,2018
By:
'JSB'
Feb 14,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M3
Sales (as a Vendor)
Postcode: M3
0
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I recently sold my apartment in Manchester city centre and Rob Kenyon and his colleagues expertly and seamlessly guided me through the entire process. Before selling my apartment, I thought it would be a very stressful period, but Rob was so professional and helpful from ...
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Comment on agent fees
Good competitive rates.
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“I had the pleasure of renting from Suttons City Living ......”
5 Star Review
Feb 08,2018
By:
'Nick'
Feb 08,2018
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: M7
Lettings (as a Tenant)
Rent PCM: £550
Postcode: M7
0
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I had the pleasure of renting from Suttons City Living and dealing with the team based down Deansgate. I would like to thank them for their personal and professional manor when dealing with me. Excellent staff and best priced flats I found in my 5 years ...
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Comment on agent fees
FAIR.
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“This estate agents is a very fair one indeed. I ......”
5 Star Review
Feb 05,2018
By:
'Scott'
Feb 05,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M47
Lettings (as a Tenant)
Postcode: M47
0
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This estate agents is a very fair one indeed. I had a small issue with them that got resolved very quickly and also with me, the customers best interests....
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“Dean was really helpful from start to finish. Very quick ......”
5 Star Review
Feb 01,2018
By:
'Oli'
Feb 01,2018
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: M154
Lettings (as a Tenant)
Rent PCM: £750
Postcode: M154
0
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Dean was really helpful from start to finish. Very quick turn around in getting the references completed and property ready to move in to. Very reasonable fees....
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Comment on agent fees
Good.
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“Maaria has been an excellent agent for the two years ......”
5 Star Review
Dec 27,2017
By:
'Shashwat'
Dec 27,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M13
Lettings (as a Tenant)
Postcode: M13
0
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Maaria has been an excellent agent for the two years that she's been my point of contact for the property I've been renting for the past two years. In case of any issues, she's quick to respond and always extremely helpful. A true professional!...
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“As a landlord who is overseas most of the time, ......”
4 Star Review
Dec 12,2017
By:
'George'
Dec 12,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M40
Lettings (as a Landlord)
Postcode: M40
0
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As a landlord who is overseas most of the time, I would emphatically state that Suttons have been helpful and efficient in the management of my property.....
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“Dean was very nice guy, he help us with the ......”
5 Star Review
Dec 09,2017
By:
'Raul'
Dec 09,2017
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: M1
Lettings (as a Tenant)
Rent PCM: £650
Postcode: M1
0
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Dean was very nice guy, he help us with the house and always answer ours questions by text or phone. When we had any problem he was trying to fix. For me is a very good agent....
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Comment on agent fees
Bad
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Yes
“Maaria was very good at communicating with me throughout the ......”
4 Star Review
Dec 09,2017
By:
'Alex'
Dec 09,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M3
Lettings (as a Tenant)
Postcode: M3
0
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this helpful
Maaria was very good at communicating with me throughout the process of moving in. Any queries I had she dealt with within 24 hours and was very proactive in getting things sorted....
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“I rent with Sutton and everything was fine they treat ......”
3 Star Review
Dec 08,2017
By:
'maria'
Dec 08,2017
Services: Lettings (as a Tenant)
Rent PCM: £36250
Would you recommend?: Yes
Postcode: M36
Lettings (as a Tenant)
Rent PCM: £36250
Postcode: M36
0
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I rent with Sutton and everything was fine they treat with efficiency and if I have any problems in the flat they sort it out fast...
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Comment on agent fees
Good
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“Had a brilliant experience using Sutton living. Dean was absolutely ......”
5 Star Review
Dec 07,2017
By:
'Francisco'
Dec 07,2017
Services: Lettings (as a Tenant)
Rent PCM: £3625
Would you recommend?: Yes
Postcode: M3
Lettings (as a Tenant)
Rent PCM: £3625
Postcode: M3
0
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Had a brilliant experience using Sutton living. Dean was absolutely brilliant from the get go. He answered my questions and made sure I had all the information I needed....
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“I rented a flat from Suttons City Living in Manchester. ......”
5 Star Review
Dec 07,2017
By:
'Chu'
Dec 07,2017
Services: Lettings (as a Tenant)
Rent PCM: £975
Would you recommend?: Yes
Postcode: M3
Lettings (as a Tenant)
Rent PCM: £975
Postcode: M3
0
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I rented a flat from Suttons City Living in Manchester. Maaria is always helpful and professional. I always get fast response from her. Flat maintenances were always arranged efficiently....
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“I bought a flat in the city through Suttons. The ......”
5 Star Review
Nov 14,2017
By:
'albowker'
Nov 14,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M3
Sales (as a Buyer)
Postcode: M3
0
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I bought a flat in the city through Suttons. The open day was very professional and well organised. the bidding process was fair and well managed.
The conveyancing process took a lot longer than I expected but that was due solicitors. Karen helped massively and ...
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“I sold my apartment through Suttons having let it through ......”
5 Star Review
Nov 09,2017
By:
'Adrian'
Nov 09,2017
Services: Sales (as a Vendor)
Sold price: £140000
Would you recommend?: Yes
Postcode: M15
Sales (as a Vendor)
Sold price: £140000
Postcode: M15
0
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I sold my apartment through Suttons having let it through them for many years, with Rob arranging the original sale particulars and Karen taking the lead on the sales activity. Both Rob and Karen ensured a quick and smooth sales process and in the later ...
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Comment on agent fees
No negative points concerning the sale.
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“Fantastic agency and Karen helped make the purchase of my ......”
5 Star Review
Nov 08,2017
By:
'Mr'
Nov 08,2017
Services: Sales (as a Buyer)
Sold price: £140000
Would you recommend?: Yes
Postcode: M15
Sales (as a Buyer)
Sold price: £140000
Postcode: M15
0
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this helpful
Fantastic agency and Karen helped make the purchase of my first property go as smoothly and efficiently as possible. No complaints whatsoever and I would be more than happy to deal with Karen and Sutton's City Living again in the future....
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“These two agents are absolutely lovely. Very helpful and professional, ......”
5 Star Review
Nov 06,2017
By:
'Kay'
Nov 06,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M21
Lettings (as a Tenant)
Postcode: M21
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These two agents are absolutely lovely. Very helpful and professional, and got everything done efficiently and made the entire process so much easier to deal with....
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“I bought a house using this estate agent and I ......”
5 Star Review
Oct 13,2017
By:
'Mr'
Oct 13,2017
Services: Sales (as a Buyer)
Sold price: £112000
Would you recommend?: Yes
Postcode: M16
Sales (as a Buyer)
Sold price: £112000
Postcode: M16
0
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I bought a house using this estate agent and I worked with Karen to make the deal. It was a smooth process....
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“Karen was absolutely fantastic from the first minute. We are ......”
5 Star Review
Oct 13,2017
By:
'Jaime'
Oct 13,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M17
Sales (as a Buyer)
Postcode: M17
0
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Karen was absolutely fantastic from the first minute. We are first time buyers and feel with confidence about the purchase we were making. Opposite to some other agents, she discovered to us the good things of the house, the benefits rather than just open the ...
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Comment on agent fees
We were buying so we did not pay any direct fees.
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“We rented a city centre flat through Suttons for two ......”
5 Star Review
Oct 11,2017
By:
'Alex'
Oct 11,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M3
Lettings (as a Tenant)
Postcode: M3
0
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We rented a city centre flat through Suttons for two years and found the process simple throughout. Our point of contact at Suttons was Emma and she was always friendly, helpful, and responded quickly to inquiries. Our landlord quickly agreed to necessary work (including new ...
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Comment on agent fees
To be honest I believe all fees to be too high but Suttons seemed more reasonably than most. There was no 'exit fee' which I know some agencies charge. There was also no contract renewal fee as far as I can remember.
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“We found Suttons to be very friendly, competent and professional.......”
5 Star Review
Sep 26,2017
By:
'Michele'
Sep 26,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M3
Sales (as a Vendor)
Postcode: M3
0
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We found Suttons to be very friendly, competent and professional.
Our first experience was of Jonathan, who has a lot of experience and market knowledge. He convinced us to choose Suttons and made himself available to help, when needed.
Day-to-day management of our sale, however, ...
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“I was more than impressed with the care and professionalism ......”
5 Star Review
Sep 25,2017
By:
'Mark'
Sep 25,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M15
Sales (as a Buyer)
Postcode: M15
0
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I was more than impressed with the care and professionalism of Rob Kenyon during the purchase of the property in Manchester. It was a pleasure doing business with someone who 'knew what they were doing' and knew what was needed.
You would be the first ...
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“Scarlett is very helpfull. I higly recommend when you want ......”
5 Star Review
Sep 21,2017
By:
'John'
Sep 21,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M11
Lettings (as a Tenant)
Postcode: M11
0
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this helpful
Scarlett is very helpfull. I higly recommend when you want to let a property. She is very good at resolving any issues. She does her job very promptly....
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Comment on agent fees
Good
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“Dean is professional, polite, hugely capable and refreshingly down-to-earth. Twice ......”
5 Star Review
Sep 19,2017
By:
'KPD'
Sep 19,2017
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: M50
Lettings (as a Landlord)
Rent PCM: £650
Postcode: M50
0
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Dean is professional, polite, hugely capable and refreshingly down-to-earth. Twice now he has rapidly found new tenants for my apartments, assisted with furnishing the apartments as required. Dean advocated well on behalf of prospective tenants, was able to understand and impartially seek to marry our ...
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“Karen was absolutely brilliant to deal with. She was friendly, ......”
5 Star Review
Sep 15,2017
By:
'Srini'
Sep 15,2017
Services: Sales (as a Buyer)
Sold price: £140000
Would you recommend?: Yes
Postcode: M1
Sales (as a Buyer)
Sold price: £140000
Postcode: M1
0
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Karen was absolutely brilliant to deal with. She was friendly, flexible and really professional, and put us at ease communicating with us regularly throughout the sales process.
Her efficiency and organisation ensured we were able to complete quickly! Thanks Karen, I look forward to working ...
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Comment on agent fees
Good
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