“Austin Bond are the worst estate agents in Portsmouth. Upon ......”
1 Star Review
Sep 15,2017
By:
'Antonia'
Sep 15,2017
Branch: Portsmouth, 179 Albert Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: PO4
Branch: Portsmouth, 179 Albert Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: PO4
1
people found
this helpful
Austin Bond are the worst estate agents in Portsmouth. Upon moving into the property there was mould, damp, woodworm and dirt throughout which took extensive cleaning from the three tenants and their families. Patricia did not help at all throughout the tenancy, she took a week to respond to boiler breakages causing leaks and heating faults leaving the house freezing cold in the winter. They didn't respond to emails, were rude and sarcastic upon trying to talk to them in their Office. One male in the office (Paul) was sarky and rude to the tenants parents, which confirmed our disgust for the company. They tried to scam £210 out of us by stating the property was unclean upon moving out. Which we disputed through the DPS. The DPS also agreed that they were money grabbing and only awarded them £50 for cleaning in the property.
If I was the landlady for the property on Fawcett Road I would get an new Estate Agent and I urge all students and tenants to find another letting agency
AVOID AUSTIN BOND!
1
people found
this helpful
Was this helpful?
Yes