“Kerry has been excellent. A problem occurred with my solicitor ......”
5 Star Review
Sep 10,2017
By:
'Bill,'
Sep 10,2017
Branch: Leeds, Mortgages -1 Feast Field
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LATC
Branch: Leeds, Mortgages -1 Feast Field
Sales (as a Buyer)
Postcode: LATC
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Kerry has been excellent. A problem occurred with my solicitor and it appeared necessary to swap solicitor. This was not the case as it happened and I could remain with my original solicitor. All forms were in the process of being securely sent to the new solicitor when we discovered changing solicitor was unnecessary. I was also about to complete the new client documentation with the new solicitor (not a quick or straightforward process). Kerry understood the implications of the situation (further delays to my purchase) and acted quickly to stop the transfer before it became official. She saw the potential for this to cause significant delays, internal costs and reams of paperwork for many colleagues and ensured ALL relevant parties were contacted. This was all done as soon as she realised the situation and managed to stop documents being transferred unnecessarily. I believe she 'caught the ball' with less than an hour before it was too late. I cannot thank her enough for her professionalism, determination and quick thinking. I almost certainly would have lost the house without these intelligent actions.
Comment on agent fees
As expected
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