“Dishonest, terrible service. This estate agent (Austin Hayes) took a £800 ......”
1 Star Review
Sep 07,2017
By:
'Kate'
Sep 07,2017
Branch: London, The hub, 34b York way
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: EC1V
Branch: London, The hub, 34b York way
Lettings (Prospective customer)
Postcode: EC1V
0
people found
this helpful
Dishonest, terrible service. This estate agent (Austin Hayes) took a £800 holding deposit which I contacted him to cancel in less than 24 hours (due to medical reasons). He wrote back one email saying he wouldn't refund any portion of the deposit, and has ignored all correspondence since. This flat was vacant on the market for many weeks previously, so his behaviour is completely unfair - we did not make him lose business over one night off the market. We had no landlord check (we own our previous place) and my husband's work confirmed there was no work verification completed.
Before that was terrible service too. Austin made us view to Eagle Point flat by ourselves (with owner's furnishings inside). Do not use this agency, they are dishonest, and unprofessional.
0
people found
this helpful
Was this helpful?
Yes