“Absolute disgusting company. I started my tenancy at number 5 Cosy ......”
1 Star Review
Sep 04,2017
By:
'DO'
Sep 04,2017
Branch: Belper, 2a King Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE75
Branch: Belper, 2a King Street
Lettings (as a Tenant)
Postcode: DE75
10
people found
this helpful
Absolute disgusting company. I started my tenancy at number 5 Cosy Flats, Wilmot Street, Heanor with them at the beginning of January 2017 and spent 8 months at the flat ending the tenancy with my final leaving date the 26th August. During my stay there no bins where provided for the tenants or myself and where left with no where to dispose of our rubbish, I contacted the council and they told me that Hall and Benson where not very co operative with them in regards to the issue of not providing suitable waste facilities for the tenants and myself. this was a massive inconvenience for me and im sure for everyone else as we could not dispose of household waste as there were no bins provided. there were some issues with the flat that i told them about before i moved in in which they said they would sort it. these were the placement of the fire alarm right above the cooker which would go off because of the toaster, kettle, oven with nothing in it, frying anything etc. and it was not possible to cook without it going off and having to reset it every time i cook making it very annoying and distressing for me. another thing was a radiator which was placed in the wrong position in my flat compared to the others which made the gap between where the fridge placement and the hall very difficult to get past and made it a safety hazard due to them not moving it prior to me moving in like they said they would and this was not resolved in my time there. they have today took a months rent off me for the property although i cancelled my tenancy 2.5 weeks ago and have told me they have to charge me £25 plus VAT to refund me when they took the money from my account. absolute joke of a company and the property was not fit for purpose and the council has told me to seek solicitors advice which i have done and I am currently about to process it further and take them to court if needed as they are with holding my £400 deposit and have are not co operating with me.
WOULD NOT RECOMMEND TO ANYONE. GO ELSEWHERE. THEY ARE HAPPY TO TAKE YOUR MONEY BUT WILL SOON SCREW YOU WHEN YOU WANT TO LEAVE THE TENANCY OR HAVE AN ISSUE WITH THE PROPERTY.
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